AI Product Manager

What You’ll Do

• Own the end‑to‑end post‑sale journey, from deployment scoping through onboarding, production, full adoption, and value realization, leading AI agent implementations that translate customer supply chain workflows into scalable automations.
• Dig into customer processes in detail: map the workflow, identify exactly where automation should be applied, then configure, test, and tune agent behavior directly without always waiting on an engineering sprint.
• Act as a strategic advisor to procurement and operations stakeholders, identifying where expanded automation drives the most ROI and making the business outcomes explicit—cost savings, cycle‑time reduction, and supplier risk mitigation.
• Partner with Product and Engineering to surface customer insights that shape the roadmap, and with Sales to drive renewals and expansion within your book of business.
• Build repeatable implementation playbooks and best practices as the team scales.

Qualifications

• 3+ years of experience, with a background in one of the following: a CS undergraduate degree paired with strategy consulting or investment banking; a Solutions Engineering role with a CS background; or product management (technical PM experience is a plus, not a requirement).
• Comfortable with APIs, integrations, and agentic AI—a CS foundation means you can get up to speed fast and go deep when needed.
• Strong project‑management skills with the ability to coordinate multiple stakeholders and drive execution.
• Proven experience (or clear aptitude) for leading complex, customer‑facing initiatives from kickoff through full adoption.
• Strong communicator with the ability to present to senior stakeholders and navigate large organizations.

Bonus Points

• Background in procurement, supply chain, ERP systems, or enterprise operations.
• Prior experience at a top‑tier consulting firm (e.g., MBB, Big 4 strategy arm) or in a Forward Deployed Engineer‑style role.
• Familiarity with workflow automation platforms or APIs.
• Startup experience in high‑growth B2B SaaS.

What We Value at Didero

• Obsessed with our customers and go above and beyond to be their top supplier.
• Own it – stand behind the quality of our work and do the right thing, even when it costs us.
• Move fast. Learn faster – strong bias to action and continuous improvement.
• Be relentless – find alternative routes when one closes.
• Disagree, then commit – open contest of ideas, direct but respectful.
• Decisive – everyone commits because we win together.

What We Offer

• Competitive compensation and equity.
• Medical, dental, and vision insurance.
• Memberships for One Medical, Talkspace, Teladoc, and Kindbody.
• Unlimited PTO – we trust you to take the time you need.
• Monthly wellness stipend via ClassPass.
• Tech equipment for your setup.
• Catered lunches (for those in the office).