AI Product Community Manager (Contract)

About the role

Sia is partnering with a leading technology company to build the community around a next‑generation consumer AI product. This contract role (Project Consultant – AI Product Community Manager) is open to remote candidates and expects 40 hours per week, with an anticipated duration through June 30 2027 (possible extension).

Responsibilities

• Own the Community Strategy: define community purpose, build a home for engaged users, develop ambassador/advocate/power‑user programs, design engagement programs, enable member‑run events, partner with social/brand/creative teams, drive adoption in new markets, explore AI‑enabled community experiences.
• Build the Growth Loop: partner on referral/invite mechanics, identify creators/advocates, turn participation into product advocacy, use engagement data to understand participation/retention/advocacy, feed user stories back to marketing/product, test and scale successful programs.
• Connect the Community to the Product: serve as internal voice of the community, translate user behavior/feedback/AI use cases into insights for Product/Engineering, identify unexpected product uses, build feedback loops with early adopters, own community health metrics, combine qualitative and behavioral data to spot patterns, ensure product‑community‑product flow works.

Requirements

• 8+ years of experience in community, social, developer relations, creator programs, product advocacy, or related areas.
• Experience supporting at least one consumer technology product at meaningful scale.
• Demonstrated experience building an ambassador, advocate, creator, or superuser program from the ground up.
• Builder mindset: taking community programs from idea to launch, testing, iterating quickly.
• Strong interest in artificial intelligence and how AI products change creation, communication, and interaction with technology.
• Experience building community around an AI, generative AI, emerging technology, or highly technical product is strongly preferred.
• Experience engaging early adopters or technically curious users around rapidly evolving products.
• Experience scaling an online community beyond manual moderation through automation, community roles, governance, escalation paths, and scalable processes.
• Strong analytical instincts: using community behavior, engagement data, and qualitative feedback to inform strategy.
• Ability to translate community insights into clear, actionable recommendations for Product and Engineering.
• Strong writing skills with a distinct, authentic voice; understands internet culture and communicates in a human way.
• Comfort operating in an early‑stage environment where product, community, and playbook are still evolving.
• Track record of building trust as a core part of the community experience.

Qualifications

• Direct experience with AI, generative AI, AI‑powered consumer products, AI agents, or emerging technology communities.
• Experience launching or managing beta, early‑access, or design‑partner programs.
• Experience working with highly engaged early adopters and translating their feedback into product insights.
• Experience using AI, automation, or personalization to improve community engagement or operations.
• Experience building community internationally.
• Experience with creator‑led or user‑generated content ecosystems.
• Experience working with a product built around a distinct character, identity, or persona.

Pay

Rate: $75–95 per hour.

Schedule

• 40 hours per week.
• Expected duration through