AI Process Intelligence Specialist

About the role

The AI Process Intelligence Specialist enhances operational efficiency and quality across Edward Jones by leveraging Process Intelligence. This role focuses on identifying process improvement opportunities through AI-driven process mining.

Responsibilities

• Apply strong knowledge of data structures, event logs, and system-generated transactional data to reconstruct how work flows across systems and teams.
• Extract, transform, and analyze event-level and transactional data from multiple sources.
• Link and integrate data across systems to create a comprehensive view of end-to-end processes.
• Identify process bottlenecks, variations, and inefficiencies through data analysis.
• Generate insights to support automation and process optimization opportunities.
• Translate complex data findings into actionable process improvement insights for stakeholders.

Requirements

• Bachelor’s degree in Engineering, Operations, or a related field.
• Minimum of 3 years, preferred 5 years experience in process intelligence and/or automation.
• Strong knowledge of process mapping and analytical techniques.
• Hands-on experience with AI-driven process mining tools and methodologies.
• Understanding of automation technologies and their application in business processes.
• Experience with data governance practices and data integrity management.
• Ability to define, track, and report on metrics and frameworks that measure process improvement outcomes.

Skills

• Preferred experience using enterprise process mining platforms (e.g., Signavio, Celonis).

Benefits

• Medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness).
• Short- and long-term disability, basic life, and basic AD&D coverage.
• 401(k) retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account.
• Ten paid holidays and 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism.
• Eligibility for bonuses and profit sharing.
• Employee Assistance Program.

Pay

Compensation provided for using, not obtaining, the rating.

Schedule

Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office four days per week effective June 1, 2026. Before June 1, 2026, candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with preference for Tuesday through Thursday.

Equal Opportunity Employer

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.