AI Policy Lead

We are seeking a highly organized, process-driven AI Policy & Compliance Lead to serve as the critical bridge between our internal operations, partner teams, and our primary client. This role is designed for a project and program management expert who thrives in high-stakes environments, excels at technical enablement, and can navigate complex audit cycles with precision.

Job Overview

• Audit Ownership: Lead the end-to-end, twice-annual audit process, serving as the primary liaison between internal teams, external auditors, and client counterparts.

• Documentation & Redaction: Oversee the meticulous compilation and redaction of evidence, ensuring all documentation meets Statement of Work (SOW) requirements.

• Ongoing Compliance: Develop and maintain processes for tracking ongoing compliance with contract requirements, liaising with cross-functional partners.

• Operational Readiness: Facilitate all client-driven technical changes, including hardware rollouts, new technical requirements, and program-wide policy shifts.

• Tooling Collaboration: Partner with the Solutions team to deliver and maintain dashboards and account-level data sources.

• Knowledge Management: Act as the primary creator and owner of all Confluence documentation, ensuring process documents are updated in real-time as policies evolve.

Skills & Experience

• 5+ years in Project/Program Management, specifically within Data Services or AI Operations.

• Advanced Excel/Google Sheets skills for data orchestration and reporting.

• Familiarity with MANGO/FAANG vendor ecosystem or similar large-scale tech client environments is a significant plus.

• Technical Fluency: Comfortable with learning new platforms, tools, and skills.

• Process Optimization: Demonstrated ability to create, document, and implement standardized operational procedures (SOPs) to ensure cross-functional adherence to client-driven policies.

• Data Management: Strong analytical skills with the ability to audit, correct, and report on high-fidelity data sets under strict weekly deadlines.

• Operational Agility: Ability to manage fluctuating workloads, including the capacity to provide intensive support during peak audit periods (40+ hours weekly) and pivot between administrative and technical tasks.

Base Pay

$90,000 - $100,000 / year
Actual rate of pay may vary based on factors including, but not limited to: position offered, location, education, training, and/or experience. Total compensation may also include variable incentives, bonuses, benefits, and/or other perks, as outlined in any formal offer made.