AI Operations Lead (Human-in-the-Loop) - California-based

The Role

Lead and mentor a specialized team of Data Quality Analysts, fostering growth and managing high-performance output.

Own the end-to-end quality loop, including audits, calibrations, and the identification of model performance trends.

Turn ambiguous, evolving AI guidelines into structured direction for your teams.

Act as the primary representative for your team, aligning with global stakeholders on quality standards and program goals.

Drive continuous improvement across tooling, evaluation methods, and hiring for specialized linguistic talent.

Qualifications

• Industry Veteran: 5–8 years of experience in Data Quality, QA, or AI/ML operations.
• Proven Leader: 2+ years of experience managing teams in a high-scale data or AI environment.
• Strategic Mindset: Ability to "zoom out" to see patterns while maintaining deep attention to detail.
• Operational Agility: Comfortable navigating ambiguity and balancing speed with rigorous quality standards.
• Technical Interest: A genuine curiosity about how human feedback shapes the behavior of Large Language Models (LLMs).

Pay

$100,000 - $120,000 annually

Schedule

Full-time, 40 hours per week

Benefits

• Gourmet Dining: Free breakfast, lunch, and dinner with a wide variety of cuisines.
• Wellness & Insurance: Comprehensive Medical, Dental, and Vision coverage + 401(k) and HSA.
• Time Off: 15 days of combined Paid Sick/Holiday time + Memorial Day and Labor Day.
• Campus Culture: Access to micro-kitchens, premium coffee, and unique features like rooftop nature parks.
• Commuter Support: Free shuttles, transport benefits, and bike-to-work perks.