AI-Native Solution Engineer

Key Responsibilities

• Run customer-facing NavPro demos: Lead demos end-to-end, tailored to the customer’s fleet workflow. Position value, handle objections, and keep the technical narrative accurate.
• Own discovery and solution narrative: Partner with Sales on discovery. Translate customer needs into a clear demo story and recommended solution approach.
• Technical Validation And Execution Support (AI-native): Validate integration feasibility quickly (auth, permissions, data flow, edge cases). Create lightweight prototypes or API proof-of-concepts when needed (for example, Postman/curl, small scripts). Provide clear technical guidance to Sales and Product on feasibility, scope, and implementation paths (without owning day-to-day customer support).
• Maintain demo systems and assets: Maintain demo environments, scripts, assets, and an industry case library. Keep examples current with latest product capabilities and limitations.
• Cross-functional Alignment And Feedback Loop: Align with Product/Engineering on capability boundaries. Ensure external commitments are accurate. Capture common blockers and requirements from demos and feed into the product pipeline.
• Product Ownership For PMF (field-led): Own a clear PMF learning agenda for NavPro fleet workflows, grounded in sales motions and onboarding reality. Define and track PMF signals (activation, retention, expansion, usage depth, time-to-value, NPS/CSAT proxies) and review them regularly with Product. Turn deal-cycle and customer feedback into prioritized product bets with crisp problem statements, impact sizing, and acceptance criteria. Partner with Product Managers to validate solutions via pilots, pre/post metrics, and a closed-loop feedback process. Ensure learnings are captured in a repeatable playbook (what works, for whom, and why).
• Knowledge Sharer: Create internal enablement materials and run training for Sales/CS. Use AI To Accelerate Work: Generate tailored demo scripts and talk tracks. Draft follow-ups, technical summaries, and next-step plans. Produce competitive and objection-handling notes. Turn call notes into structured product feedback.

Requirements

• 2–6+ years in pre-sales, solutions consulting, implementation, technical enablement, or product specialist roles.
• Strong presentation and stakeholder management skills.
• Comfortable with integration concepts: APIs, auth, permissions, data mapping, webhooks, monitoring, incident paths.
• AI-forward working style: uses AI daily for preparation, synthesis, writing, and iteration.
• Technical execution requirement (one of): Can write basic code or scripts (Python/Node/SQL) for API tests, data checks, or automation. Or has an engineering background with hands-on debugging experience.
• Excellent writing: can produce crisp customer summaries and internal documentation.