AI Native Product Designer

Accenture is building a new portfolio of agentic software products leveraging decades of industry expertise, trusted relationships with global organizations, and direct access to complex workflows. This role is part of a small, highly capable product team combining product management, design, and engineering with autonomy to move quickly and own outcomes from prototype to production and scale.

About the role

This is a permanent product design role within a product team focused on AI-native software. It is not a consulting, service design, strategy, research-only, or forward-deployed role. The position is hybrid, based in Seattle, Mountain View, San Francisco, San Jose, or New York, with regular in-person collaboration with the local product team. Periodic travel may be required to meet with customers, design partners, or other product teams.

Responsibilities

• Shape the product from the earliest stages of discovery, defining the customer problem, product thesis, and experience strategy alongside product managers and engineers.
• Turn ambiguity into clear concepts, flows, prototypes, and product direction, helping the team decide what to build, not just how it should look.
• Design AI-native experiences, including interactions with agents, models, tools, and automated workflows, focusing on intent, delegation, oversight, uncertainty, transparency, correction, escalation, and control.
• Create experiences that help users understand system actions, trust levels, and intervention points.
• Simplify complex enterprise workflows by deeply understanding users, industry processes, data, constraints, and business goals, ensuring coherence and intuitiveness while retaining expert controls.
• Prototype early and often to explore ideas, test interaction models, and learn directly from customers and design partners, using working prototypes over static presentations.
• Own the end-to-end experience, designing across the full customer journey, including onboarding, core workflows, agent interactions, configuration, collaboration, approvals, exceptions, errors, and ongoing use.
• Set and uphold a high quality bar for interaction design, visual design, content, information architecture, accessibility, and product coherence, continuously reviewing and improving weak flows or inconsistencies.
• Work closely with engineering throughout implementation, understanding technical constraints and possibilities, making tradeoffs, and staying engaged through production.
• Learn from customers and product behavior through direct engagement, qualitative research, product data, evaluation results, and support signals to continuously improve the experience.
• Operate AI-natively by integrating AI tools into daily design workflows for research synthesis, concept generation, prototyping, content exploration, design systems, critique, and documentation.
• Raise the design bar by distinguishing between functional and exceptional product design, providing constructive critique, and helping other designers strengthen their product judgment and AI-native practices.
• Contribute to shared design principles, systems, tools, and the operating model of the broader product organization.

Requirements

• Minimum 8 years of experience designing, delivering, and optimizing software products, digital platforms, or user experiences in production environments.
• Minimum 8 years of experience leading the design of complex products, major product capabilities, or new business offerings from concept through launch, adoption, and ongoing enhancement.
• Minimum 2 years of substantive, hands-on experience designing AI-native products, intelligent workflows, or user experiences incorporating generative AI into day-to-day product usage.
• Minimum 2 years of experience designing products leveraging Large Language Models (LLMs), AI agents, retrieval systems, tool integrations, workflow automation, or other advanced AI technologies.
• Minimum 2 years of experience designing for AI-enabled user experiences, including considerations for latency, model quality, explainability, uncertainty, reliability, human oversight, and failure recovery.
• Minimum 8 years of experience applying interaction design, information architecture, user-centered design, prototyping, visual design, and systems thinking to enterprise or consumer software products.
• Minimum 8 years of experience designing complex enterprise, technical, or expert-user workflows while balancing usability, efficiency, and user control.
• Minimum 8 years of experience making product and design decisions that improve usability, adoption, customer satisfaction, and business outcomes.
• Minimum 8 years of experience collaborating with product managers, software engineers, and cross-functional stakeholders throughout the product lifecycle, from discovery through production release.
• Minimum 8 years of experience conducting customer research, user interviews, usability testing, journey mapping, or other user-centered research methodologies and translating insights into product decisions.
• Minimum 2 years of experience utilizing AI-powered design, research, content creation, or prototyping tools to improve design quality, productivity, and decision-making.
• Demonstrated portfolio containing a minimum of 3 years of shipped product work showcasing end-to-end ownership, interaction design expertise, product thinking, and measurable user impact.
• Minimum 8 years of experience operating with significant autonomy, managing competing priorities, and making decisions in ambiguous, fast-paced, or evolving environments.
• Minimum 8 years of experience presenting design recommendations, product concepts, user insights, and strategic decisions to engineers, product leaders, executives, customers, and domain experts.
• Bachelor's degree or equivalent (minimum 12 years) work experience. If Associate's degree, must have a minimum of 6 years of work experience.

Pay

Compensation varies based on location, role, skill set, and experience. The following ranges are provided as required by local law:

• California: $163,000 to $434,000
• Cleveland: $150,900 to $347,200
• Colorado: $163,000 to $375,000
• District of Columbia: $173,500 to $399,300
• Illinois: $150,900 to $375,000
• Maine: $138,800 to $319,400
• Maryland: $163,000 to $375,000
• Massachusetts: $163,000 to $399,300
• Minnesota: $163,000 to $375,000
• New York: $150,900 to $434,000
• New Jersey: $173,500 to $434,000
• Virginia: $150,900 to $399,300
• Washington: $173,500 to $399,300

Benefits

Accenture offers a market-competitive suite of benefits, including:

• Medical, dental, vision, life, and long-term disability coverage.
• 401(k) plan with bonus opportunities.
• Paid holidays and paid time off.

For more details, visit U.S. Employee Benefits | Accenture.