AI/ML Engineer

What you’ll do

• Lead the development of reinforcement learning (RL) agents and autonomous agents designed for financial services.
• Build systems that automatically review 100% of customer interactions across voice, chat, email, and AI agents to flag compliance risks, fraud attempts, and operational gaps in real time.
• Architect autonomous workflows with built-in compliance requirements.
• Develop safe-guarded AI decisioning that blends automation with judgment-based escalation paths, ensuring AI is auditable, explainable, and regulator-ready.

What we’re looking for

• Deep expertise in ML and AI, especially NLP, anomaly detection and representation learning for unstructured text and audio.
• Strong coding background in Ruby or Python, with experience in data pipelines, AWS or GCP infrastructure, and orchestration frameworks.
• Experience deploying production-ready AI agents or automation systems. You care about what works in the real world, not just what looks good on paper.
• Background in financial services or compliance-sensitive systems is a plus, but not required. Curiosity and rigor matter more.
• Clear thinker and fast builder, excited to work at the edge of autonomous agents, compliance, and execution.