AI Learning Experience Designer (AI-LXD)

About Our Client

The organization operates in the Internet of Things (IoT) and Connected Operations sector, supporting industries that depend on physical operations such as agriculture, construction, field services, transportation, and manufacturing. It addresses challenges related to safety, efficiency, and sustainability by providing a cloud-based platform that transforms IoT data into actionable insights. Its technology helps organizations modernize physical operations and drive digital transformation at scale.

About the Opportunity

The AI Learning Experience Designer (AI-LXD) creates advanced, AI-powered learning and enablement experiences that help employees access information, build skills, and apply knowledge effectively within their workflows. This role designs personalized learning journeys, dynamic knowledge resources, and scalable training programs in collaboration with cross-functional stakeholders. The position plays a key role in transforming complex information into engaging, accessible, and measurable learning solutions that improve employee performance.

Responsibilities

• Design AI-powered learning experiences that improve knowledge retention, skill development, and employee performance.
• Develop personalized learning journeys supporting onboarding, role development, and career progression.
• Transform static content into searchable, AI-enabled knowledge assets.
• Create e-learning modules, instructor-led materials, videos, assessments, simulations, and other interactive learning experiences.
• Use AI tools to accelerate content creation, refinement, personalization, and scalability.
• Develop AI-generated simulations, scenarios, coaching prompts, assessments, and reinforcement activities.
• Design learning solutions that support both formal training environments and learning in the flow of work.
• Collaborate with enablement leaders, product marketing teams, subject matter experts, and business partners to identify learning needs.
• Apply instructional design and adult learning principles to create engaging and effective learning experiences.
• Develop and maintain playbooks, job aids, knowledge resources, and performance support tools.
• Analyze learning effectiveness using engagement, adoption, and performance data.
• Gather feedback and continuously improve learning programs based on analytics and business outcomes.
• Ensure learning solutions align with organizational operating principles and enablement goals.

Requirements

• Minimum 5 years of experience in instructional design, learning experience design, sales enablement, knowledge management, or a related field.
• At least 3 years of experience designing learning programs and content for customer-facing roles.
• Demonstrated experience using AI-assisted design and development tools to create and scale learning experiences.
• Proven ability to develop scalable learning solutions across digital, virtual, instructor-led, and in-workflow formats.
• Experience creating AI-generated learning assets, including simulations, scenarios, assessments, and coaching activities.
• Experience developing and maintaining knowledge assets such as playbooks, job aids, and performance support resources.
• Strong understanding of instructional design and adult learning principles.
• Ability to translate business priorities and performance needs into practical, measurable learning solutions.
• Strong analytical skills and ability to use learning data to evaluate and improve program effectiveness.
• Excellent communication, collaboration, and stakeholder management skills.