AI & IT Operations Engineer

About the role

We are seeking an AI & IT Operations Engineer to support the day-to-day management, rollout, and ongoing evolution of modern AI platforms and related technology initiatives across the organization.

Responsibilities

• Helping manage enterprise AI platforms, including configuration, access, settings, connectors, permissions, and operational support
• Tracking and evaluating new features, releases, integrations, and connector capabilities across AI tools such as ChatGPT, Claude, Cursor, and related platforms
• Serving as a liaison between IT, security, and AI engineering teams
• Supporting governance, risk review, and general oversight of AI tooling
• Assisting with API-related work, documentation, testing, and operational follow-up for AI-driven initiatives
• Handling operational cleanup, organization, process follow-through, and general support tasks to improve efficiency and reduce manual overhead
• Partnering on AI engineering efforts where needed, including testing, implementation support, and coordination of technical tasks
• Providing support on adjacent IT and security work based on business needs and team priorities
• Helping move work from reactive to proactive by identifying gaps, organizing next steps, and ensuring important items do not get missed

Requirements

• 4+ years experience working with enterprise technology tools, IT operations, security, or technical program coordination
• Strong interest in AI platforms, emerging features, integrations, and real-world enterprise use cases
• Absorb and apply new tools and technologies quickly
• Comfortable working in a dynamic environment where priorities can change quickly
• Strong communication, organization, and documentation skills
• Willingness to take on a broad range of tasks and help wherever needed

Qualifications

• BS/BA degree in Computer Science, Engineering, or a related field
• Experience with cloud-based platforms and tools
• Knowledge of AI platforms and tools
• Experience with API management and integration
• Experience with IT operations and security

Skills

• Strong problem-solving and analytical skills
• Excellent communication and interpersonal skills
• Ability to prioritize and manage multiple tasks simultaneously
• Attention to detail and ability to follow through on tasks
• Ability to work independently and as part of a team

Benefits

• Competitive base salary and discretionary bonus
• Hybrid/Flexible Working Arrangements
• Flexible Time Off (paid)
• 3% 401(k) company contribution
• Company-paid health and protective benefits for employees, partners, and other dependents
• Generous paid Parental Leave
• Competitive family planning benefits for US employees
• Opportunities to learn about the Crypto industry
• Smart, entrepreneurial, and fun colleagues
• Free daily snacks and weekly breakfasts/lunches
• Employee Resource Groups
• Free coaching and counseling sessions through Headspace

Pay

Base Salary Range: $100,000 - $125,000 USD

Schedule

Hybrid/Flexible Working Arrangements

Contact Information

To apply, please visit www.galaxy.com/careers.

Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.