AI/IT Client Services Director

About the role

This is a fully remote position with significant opportunities to build and grow new client relationships. In this role, you will leverage your business development expertise to sell a broad portfolio of AI and IT services while building long-term, strategic partnerships across diverse industries and organizations of varying sizes. The ideal candidate has a proven track record of selling AI, digital transformation, and IT consulting services, brings a strong customer-first mindset, excels at building trusted relationships, and can independently drive new business opportunities while delivering exceptional client experience.

Core services to sell

• Artificial Intelligence & Generative AI Solutions
• Machine Learning & Data Analytics
• IT Consulting & Digital Transformation
• Cloud Services & Migration (Azure, AWS, GCP)
• Application Development & Modernization
• Cybersecurity Services
• Managed IT Services
• Data Engineering & Business Intelligence
• Automation & Intelligent Process Solutions
• Additional AI and IT offerings as needed

Responsibilities

• Develop prospect lists, build key contacts, and execute cold outreach in partnership with Marketing to penetrate key market segments.
• Meet with prospective and existing clients to understand business challenges and align AI and IT service offerings with their strategic and operational goals.
• Partner closely with technical teams, solution architects, delivery leaders, and clients to develop and present customized AI and technology solutions.
• Lead consultative sales engagements focused on business outcomes, ROI, scalability, and innovation.
• Develop compelling value propositions, proposals, and business cases that result in winning new business and long-term partnerships.
• Demonstrate success in developing, negotiating, and closing complex service agreements that align with company revenue and growth objectives.
• Communicate effectively with clients, internal teams, peers, and executive leadership.
• Support trade shows, technology conferences, industry events, webinars, and marketing initiatives to expand brand awareness and generate new opportunities.
• Analyze market, technology, and competitive trends across AI, cloud, cybersecurity, and digital transformation sectors to identify growth opportunities.
• Manage and maintain a healthy sales pipeline utilizing CRM platforms (e.g., HubSpot, Salesforce).
• Collaborate with delivery and account management teams to ensure successful onboarding, client satisfaction, and long-term account growth.

Qualifications & Skills

• 10+ years of experience in business development and sales roles within AI, IT consulting, software services, cloud solutions, or digital transformation organizations.
• Strong background in consultative and solution-based selling.
• Bachelor's degree preferred; business, technology, engineering, or related field strongly preferred.
• Broad understanding of AI technologies, cloud platforms, enterprise software, cybersecurity, and digital transformation strategies.
• Experience selling professional services, managed services, software solutions, or technology consulting engagements.
• Ability to understand client business objectives and translate them into technology-driven solutions.
• Demonstrated success in developing, negotiating, and closing enterprise-level sales contracts.
• Proven ability to engage and influence executive decision-makers, including CIOs, CTOs, CISOs, Chief Data Officers, and business leaders.
• Exceptional communication, persuasion, writing, and presentation skills.
• Experience working with global delivery models, including offshore, nearshore, and onshore teams preferred.
• High-energy, self-starter mindset with strong accountability and results orientation.
• Resourceful, innovative, and adaptable in a rapidly evolving technology landscape.
• Positive, collaborative attitude with a strong team orientation.

Pay

Competitive base salary $150K - $175K + commission

Benefits

• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Professional development and certification opportunities

Schedule

Remote role with travel up to 50-60%.