Jobs · Information Technology · North Carolina

AI / Intelligent Automation Business Analyst (contract)

Wells Fargo · Charlotte, NC · 3 wk ago
Information TechnologyContract

Responsibilities

  • Business & Technology Liaison
  • Serve as a primary interface between lines of business and technology teams to deliver automated solutions for complex business challenges
  • Align Intelligent Automation (IA) initiatives with enterprise technology and business strategies
  • Collaborate with stakeholders to ensure solutions meet functional, strategic, and compliance objectives
  • Automation Strategy & Delivery
  • Support the development and continuous improvement of automation analysis and design methodology
  • Ensure methodologies, tools, policies, and procedures enable rapid implementation aligned with enterprise standards and release cycles
  • Drive accountability for assigned initiatives, ensuring efficiency and minimizing risk exposure

Requirements

  • Partner with subject matter experts to understand and document business processes
  • Translate business needs into clear user stories and manage/groom product backlogs
  • Work closely with engineering teams to ensure accurate understanding of requirements and client needs
  • Participate in Agile development processes and support enterprise software delivery practices
  • Support automation testing efforts and facilitate user acceptance testing (UAT)
  • Conduct product demonstrations and manage product acceptance processes
  • Ensure solutions comply with System Development Lifecycle (SDLC) and Information Security standards
  • Risk Management & Governance
  • Proactively identify and communicate risks, bottlenecks, and issues to stakeholders
  • Recommend mitigation strategies while considering business and regulatory impacts
  • Ensure all solutions adhere to compliance, governance, and security requirements
  • Strategic Analysis & Innovation
  • Apply analytical, interpretive, and design thinking to define problems and develop innovative solutions
  • Influence strategic decisions through data-driven insights and sophisticated analysis
  • Collaborate with Business Execution teams and leadership to advance strategic initiatives
  • AI & Technical Responsibilities
  • Translate business needs into technical requirements for AI/GenAI solutions
  • Lead collaboration with engineering teams to design and implement AI-driven workflows
  • Work with technologies such as: LangChain / LangGraph, Google Agent Space, Microsoft Copilot Studio, Multi-agent orchestration platforms
  • Support deployment of AI/ML solutions within regulated environments

Qualifications

  • Applicants must be authorized to work for ANY employer in the U.S.
  • This position is not eligible for visa sponsorship.
  • Strong understanding of AI, Generative AI, Agentic AI, multi-agent systems, and orchestration platforms
  • Experience designing and implementing AI/automation workflows with engineering teams
  • Proven experience deploying AI/ML solutions in regulated environments
  • Strong background in Agile methodologies and enterprise software development
  • Familiarity with GenAI platforms (e.g., OpenAI, Azure OpenAI, BloombergGPT)
  • Excellent communication, stakeholder management, and collaboration skills
  • Ability to analyze complex business problems and translate them into technical solutions
  • Strategic thinking and problem-solving
  • Strong analytical and design thinking skills
  • Risk identification and mitigation
  • Stakeholder influence and communication
  • Process optimization and automation expertise
  • Experience in financial services or highly regulated industries
  • Knowledge of enterprise governance, compliance, and security frameworks
  • Experience working in cross-functional, matrixed organizations

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