AI / Intelligent Automation Business Analyst (contract)
Wells Fargo · Charlotte, NC · 3 wk ago
Information TechnologyContract
Responsibilities
- Business & Technology Liaison
- Serve as a primary interface between lines of business and technology teams to deliver automated solutions for complex business challenges
- Align Intelligent Automation (IA) initiatives with enterprise technology and business strategies
- Collaborate with stakeholders to ensure solutions meet functional, strategic, and compliance objectives
- Automation Strategy & Delivery
- Support the development and continuous improvement of automation analysis and design methodology
- Ensure methodologies, tools, policies, and procedures enable rapid implementation aligned with enterprise standards and release cycles
- Drive accountability for assigned initiatives, ensuring efficiency and minimizing risk exposure
Requirements
- Partner with subject matter experts to understand and document business processes
- Translate business needs into clear user stories and manage/groom product backlogs
- Work closely with engineering teams to ensure accurate understanding of requirements and client needs
- Participate in Agile development processes and support enterprise software delivery practices
- Support automation testing efforts and facilitate user acceptance testing (UAT)
- Conduct product demonstrations and manage product acceptance processes
- Ensure solutions comply with System Development Lifecycle (SDLC) and Information Security standards
- Risk Management & Governance
- Proactively identify and communicate risks, bottlenecks, and issues to stakeholders
- Recommend mitigation strategies while considering business and regulatory impacts
- Ensure all solutions adhere to compliance, governance, and security requirements
- Strategic Analysis & Innovation
- Apply analytical, interpretive, and design thinking to define problems and develop innovative solutions
- Influence strategic decisions through data-driven insights and sophisticated analysis
- Collaborate with Business Execution teams and leadership to advance strategic initiatives
- AI & Technical Responsibilities
- Translate business needs into technical requirements for AI/GenAI solutions
- Lead collaboration with engineering teams to design and implement AI-driven workflows
- Work with technologies such as: LangChain / LangGraph, Google Agent Space, Microsoft Copilot Studio, Multi-agent orchestration platforms
- Support deployment of AI/ML solutions within regulated environments
Qualifications
- Applicants must be authorized to work for ANY employer in the U.S.
- This position is not eligible for visa sponsorship.
- Strong understanding of AI, Generative AI, Agentic AI, multi-agent systems, and orchestration platforms
- Experience designing and implementing AI/automation workflows with engineering teams
- Proven experience deploying AI/ML solutions in regulated environments
- Strong background in Agile methodologies and enterprise software development
- Familiarity with GenAI platforms (e.g., OpenAI, Azure OpenAI, BloombergGPT)
- Excellent communication, stakeholder management, and collaboration skills
- Ability to analyze complex business problems and translate them into technical solutions
- Strategic thinking and problem-solving
- Strong analytical and design thinking skills
- Risk identification and mitigation
- Stakeholder influence and communication
- Process optimization and automation expertise
- Experience in financial services or highly regulated industries
- Knowledge of enterprise governance, compliance, and security frameworks
- Experience working in cross-functional, matrixed organizations