AI Infrastructure Platforms - Senior Product Manager

About the role

Join our dynamic team as a Product Manager in AI Infrastructure platforms, where you will shape the future of product innovation, drive value for customers, and guide successful product launches. You will be an integral part of a team that innovates new product offerings and leads the end-to-end product life cycle, ensuring high-quality products that resonate with clients and exceed expectations.

As a core leader, you will act as the voice of the customer, developing profitable products that deliver customer value. With a deep understanding of product launches, you will gather crucial feedback and ensure top-tier client experiences. Your commitment to scalability, resiliency, and stability will drive collaboration with cross-functional teams to deliver robust, sustainable products that empower innovation and competitive advantage.

Responsibilities

• Develop a product strategy and product vision that delivers value to customers.
• Manage discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap.
• Own, maintain, and develop a product backlog that enables development to support the overall strategic roadmap and value proposition.
• Build the framework and track the product's key success metrics such as cost, feature and functionality, risk posture, and reliability.
• Define and communicate a compelling product vision for the AI Infrastructure Platform, aligning with business goals and customer needs.
• Drive long-term strategy for scalable, high-performance AI infrastructure that supports model training, inference, and experimentation.
• Conduct ongoing discovery and market analysis to uncover emerging customer requirements, regulatory trends, and technology advancements. Integrate insights into the product roadmap.
• Maintain and prioritize a dynamic product backlog that enables agile development and supports the strategic roadmap, ensuring backlog items reflect customer value, technical feasibility, and compliance requirements.
• Build and manage frameworks to track key product success metrics, including cost optimization, feature adoption, risk posture, reliability, and regulatory adherence. Use data-driven insights to inform product decisions.
• Partner with Engineering and other stakeholders to deliver a seamless end-to-end user experience. Foster a culture of customer advocacy and continuous improvement across teams.

Requirements

• 5+ years of experience or equivalent expertise in product management or a relevant domain area.
• Advanced knowledge of the product development life cycle, design, and data analytics.
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.
• Experience driving strategy for long-term sustainability and execution within available resources.
• Strong customer advocacy and ability to translate user needs into actionable product features.

Qualifications

• Demonstrated prior experience working in a highly matrixed, complex organization.
• Prior experience delivering AI infrastructure products for internal enterprise clients.
• Prior experience with GPU workloads.
• Prior experience with compute workload scheduling systems.
• Familiarity with regulatory and compliance requirements in financial services.
• Ability to build partnerships with cross-functional teams to deliver comprehensive solutions.

Benefits

• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

Additional details about total compensation and benefits will be provided during the hiring process.

Pay

Competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.

This position is subject to Section 19 of the Federal Deposit Insurance Act. An employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries.