AI Implementation Specialist/Coach

Position Overview

The AI Implementation Coach helps client teams identify, adopt, and embed practical AI tools into their day-to-day marketing and sales workflows, coaching clients directly through selection, rollout, and change management.

Key Responsibilities

• Assess client workflows to identify high-value opportunities for AI tool adoption (content, CRM, reporting, customer service, etc.)
• Recommend, configure, and pilot AI tools appropriate to client size, budget, and technical maturity
• Coach client teams through adoption — training sessions, documentation, and troubleshooting — until tools are self-sustaining
• Stay current on the fast-moving AI tool landscape relevant to marketing and revenue operations
• Build repeatable playbooks and training materials the firm can reuse across the client portfolio

Required Qualifications

• 2+ years applying AI tools in a business or marketing context (not required to be an engineer or data scientist)
• Strong working knowledge of current generative AI and automation tools (e.g., ChatGPT/Claude, Zapier/Make, AI-native CRM features)
• Proven ability to teach and drive adoption of new tools with non-technical teams

Preferred Qualifications

• Change-management or training/facilitation background
• Experience building simple automations or integrations
• Consulting or agency experience across multiple client industries