AI Implementation Specialist/Coach

Position Overview The AI Implementation Coach helps client teams identify, adopt, and embed practical AI tools into their day-to-day marketing and sales workflows, coaching clients directly through selection, rollout, and change management. Key Responsibilities Assess client workflows to identify high-value opportunities for AI tool adoption (content, CRM, reporting, customer service, etc.). Recommend, configure, and pilot AI tools appropriate to client size, budget, and technical maturity. Coach client teams through adoption — training sessions, documentation, and troubleshooting — until tools are self-sustaining. Stay current on the fast-moving AI tool landscape relevant to marketing and revenue operations. Build repeatable playbooks and training materials the firm can reuse across the client portfolio. Required Qualifications 2+ years applying AI tools in a business or marketing context (not required to be an engineer or data scientist). Strong working knowledge of current generative AI and automation tools (e.g., ChatGPT/Claude, Zapier/Make, AI-native CRM features). Proven ability to teach and drive adoption of new tools with non-technical teams. Preferred Qualifications Change-management or training/facilitation background. Experience building simple automations or integrations. Consulting or agency experience across multiple client industries. What We Look For in Every Client-Facing Expert Think Bigger Mindset — approaches every client problem by asking 'what would 10x better look like?' rather than settling for marginal fixes. Service-Minded — treats every client interaction as a chance to build trust; follows through without being chased. Clear Communicator — translates technical or strategic detail into language a business owner can act on, in writing and live sessions. Coach, Not Just Doer — comfortable teaching a client to run a process, not only running it for them.