AI Governance Program Manager
UnitedHealth Group · Eden Prairie, MN · 2 wk ago
Information Technology$73k–$130k/yrFull-time
Primary Responsibilities
- Execute AI governance workflows, including intake validation, documentation completeness checks, review coordination, and closure tracking
- Support and execute backlog remediation activities, including identifying, scoping, batching, and processing AI solutions requiring governance review
- Ensure high-quality documentation, quality control (QC), and audit readiness across AI submissions and remediation artifacts
- Career Development
- Coordinate and drive follow-ups with business owners, procurement partners, and vendors to ensure timely resolution of governance requirements
- Maintain and oversee structured tracking of AI governance and remediation status to support leadership reporting and audits
- Apply defined prioritization and decision logic to support routing and triage of AI work
- Prepare executive-ready summaries, metrics, and progress updates related to AI governance activity
- Contribute to maintenance and refinement of operational documentation, job aids, and templates
- Independently manage complex or higher-volume AI portfolios and remediation scopes
- Apply judgment to prioritization, sequencing, and escalation of non-standard or higher-risk AI cases
- Partner closely with senior stakeholders across procurement, compliance, risk, and technology to resolve AI governance gaps
- Identify operational risks, bottlenecks, and opportunities for improvement; lead small enhancements to workflows or processes
- Support scaling and standardization of AI governance operations across the Responsible AI program
- Provide informal guidance or mentoring to junior team members supporting RAI operations
Required Qualifications
- Bachelor's degree or equivalent practical experience
- 2+ years of experience in program or project management, supporting operations, governance, compliance, risk, or technology-enabled initiatives
Preferred Qualifications
- Experience independently managing complex or higher-volume programs or operational initiatives
- Demonstrated judgment in prioritization, sequencing, and escalation decisions
- Experience working in a healthcare or similarly regulated environment, with an understanding of documentation standards, audit readiness, and compliance expectations
- Ability to produce executive quality reports and partner effectively with senior stakeholders across technology, compliance, procurement, legal, and security teams
Soft Skills
- Proficiency with Microsoft productivity tools (Outlook, Excel, Word, PowerPoint, Teams). Experience using AI-enabled tools for personal productivity in alignment with enterprise standards
- Strong written and verbal communication skills
Benefits
- Life
- Emotional
- Physical
- Financial