Program Manager
Advocates · Natick, MA · 1 mo ago
Information Technology$51k–$55k/yrFull-time
Overview
Salary: $50,960-$55,120
Schedule: Monday through Friday, 4 days 8am-4pm, one evening shift
Who We Are
We are a nonprofit, mission-driven organization providing comprehensive services for people facing developmental, mental health, or other life challenges. Our approach is person-centered, empowering those we support to make choices, build independence, and live full, meaningful lives. We believe in respecting, caring for, and including everyone, aiming for a world where individual differences are celebrated.
Responsibilities
- Provide oversight and supervision to Direct Care staff and group living residents, promoting a warm, safe, and empowering environment.
- Develop and monitor staff scheduling to ensure program coverage and budgetary compliance.
- Lead staff meetings and individual supervisions, and ensure staff trainings are current.
- Conduct intakes, ensuring proper care is accessed.
- Participate in the Individual Action Plans (IAP) process for all individuals.
- Assume fiscal responsibility for the site by assisting in program budget development and management, as well as safeguarding client’s funds.
- Ensure that client’s rehabilitative treatment and clinical records meet Rehab Option standards.
- Prepare reports as directed, including data collection and analysis.
- Participate in the on-call rotation through 24 hour availability for consultation and emergency crisis intervention.
Qualifications
- High School Diploma/GED
- HS Diploma plus 5 years’ experience, BA in related field preferred
- Strong computer knowledge
- Excellent analytical, reasoning, and numerical aptitude
- Excellent written and verbal communication skills
- Valid driver's license, operational and insured vehicle access, willingness to use it for client transportation
- Demonstrated understanding and competence in serving culturally diverse populations