AI Engineer III - Agentic AI

About the role

Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express.

Responsibilities

• Contribute to the design and implementation of LLM-powered and agentic product features.
• Build and extend agentic AI workflows that reason over context, call tools, and perform actions under guidance from senior engineers.
• Help implement and maintain retrieval-augmented generation (RAG) pipelines over financial data, with an emphasis on correctness and safety.
• Contribute to shared AI infrastructure such as LLM services, orchestration components, and evaluation or monitoring tooling.
• Participate in operating AI systems in production, including monitoring, debugging, and improving reliability and performance.
• Collaborate closely with product and design partners, learning to translate customer needs into technical solutions.

Qualifications

• 4+ years of professional software engineering experience.
• Solid engineering fundamentals in at least one backend language (Python, Go, or TypeScript).
• Familiarity with APIs, basic cloud concepts, and modern development practices.
• Interest in agentic AI systems, autonomy, and AI-assisted development workflows.
• Willingness to learn, take feedback, and grow technical ownership over time.
• Comfort working in collaborative, cross-functional teams.
• A strong customer mindset and curiosity about real-world problem solving.

Preferred Qualifications

• Exposure to LLM tooling, prompt engineering, RAG, or agent frameworks through work, coursework, or personal projects.
• Internship or early-career experience in fintech or other regulated environments.
• Contributions to open-source projects, hackathons, or side projects related to AI or developer tooling.

Pay

Competitive base salaries, bonus incentives, 6% Company Match on retirement savings plan, free financial coaching and financial well-being support, comprehensive medical, dental, vision, life insurance, and disability benefits, flexible working model with hybrid, onsite or virtual arrangements depending on role and business need, 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy, free and confidential counseling support through our Healthy Minds program, career development and training opportunities.

Schedule

This role may be filled as either virtual or hybrid, depending on the selected candidate’s location and business needs. Candidates who live within commuting distance of a company office may be designated as hybrid and generally will be expected to work from the office three days per week. Candidates who do not live within commuting distance of a company office may be eligible for a virtual work arrangement, subject to company policy, business needs, and applicable law. Final work arrangement will be confirmed during the hiring process.