AI Configuration Intern

About the role

Spotlight’s Research & Intelligence team manages AI influence monitoring infrastructure for B2B technology clients through our Managed Services practice. The AI Configuration Intern supports the daily operational rhythm of that practice — helping ensure data flows reliably from the Profound platform to the analysts and consultants who use it, and that client configurations are accurately documented and maintained. You don’t need to know how AI influence monitoring works before you arrive — you’ll be trained on the platform, the processes, and the context. What you do need is precision, consistency, and the ability to catch when something doesn’t look right and communicate it clearly. You’ll work under the direction of the AI Configuration Coordinator and Managed Services Lead, contributing to real client work on a defined set of tasks. Interns who perform well have the opportunity to continue with Spotlight part-time or full-time after the program ends.

We are a fun, smart, growing firm based in Kansas City’s Crossroads neighborhood — and a consistent recipient of the KC Business Journal’s Best Places to Work award.

Responsibilities

• Execute agent configurations inside and outside of the Profound platform, supporting the buildout of prompt universes, competitive sets, and Knowledge Bases among other non‑Profound projects.
• Assist with maintaining client configuration documentation, updating setup records when changes are made to prompt universes, competitive sets, or Knowledge Bases under the direction of the Coordinator.
• Support routine prompt universe updates — adding new prompts, retiring flagged prompts, updating category tags — based on clear direction from the Coordinator or analysts.
• Help coordinate data handoffs between the Managed Services team and the analyst workflow, tracking delivery schedules and flagging when timelines are at risk.
• Assist with ad hoc operational support tasks including bulk data formatting, export cleanup, and report assembly.
• Attend company events, expand your professional network, and contribute to the culture at Spotlight.

Requirements

• Precision and process discipline – follows checklists consistently and notices deviations.
• Comfort with software and data – picks up new platforms quickly, works with spreadsheets, CSV files, and structured data, enjoys keeping things organized and accurate.
• Clear communication – can describe issues clearly and concisely, flags problems rather than hoping they resolve.
• Curiosity about AI – interest in how AI and LLMs are changing B2B buyer engagement; willingness to learn.
• Coursework or experience in data analytics, marketing analytics, business intelligence, information systems, or a related field is a plus.
• Prior experience working inside a SaaS platform in an operational or administrative capacity is a plus.

Schedule

• Duration: June 2 – August 6, 2027
• Hours: ~40 hours/week
• Work style: In‑office, Kansas City, MO
• Graduation preference: December 2027 or May 2028