AI Builder

About Artera

Artera is an agentic company strengthening how healthcare providers communicate and care for patients. As an agentic partner, we bring over a decade of healthcare experience to address urgent workflows from day one and build custom solutions as healthcare providers’ needs evolve. Trusted by 1,000+ specialties, FQHCs, health systems, and federal agencies, Artera strengthens and protects and enhances patient relationships across every interaction - from intake and scheduling to referral management, post-visit care, and more.

Our award-winning culture has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. 5000 Fastest Growing Private Companies (2020, 2021, 2022, 2023, 2024); Deloitte Technology Fast 500 (2021, 2022, 2023, 2024, 2025); Built In Best Companies to Work For (2021, 2022, 2023, 2024, 2025, 2026).

Responsibilities

• Own end-to-end delivery and realized outcomes for named customers.
• Represent Artera credibly in customer conversations, and raise the bar on the customer solutions the squad ships.
• Identify customer pain and create a roadmap for solving their problems.
• Align stakeholders, connect necessary data pipelines, and manage fast and painless onboarding onto our solutions.
• Build novel solutions for named customers; translate their operational reality into technical solutions that you yourself architect and code with our internal agentic systems.
• Instrument, monitor, and improve the reliability of what you ship; create enhancements based on what production actually tells you; participate in on-call where applicable.
• Develop and maintain subject-matter expertise in your customer segments (e.g. primary care, community health, orthopedics) and integration surface (e.g., scheduling, referrals, patient messaging, EHR/CCaaS).
• Mentor and onboard newer builders; review their work with a mindset for raising the bar on agentic techniques and customer orientation.
• Contribute to squad-level prioritization and planning in partnership with the Head of Segment.

Requirements

• 1 - 3 years of professional software engineering, data science, machine learning, product management, product design, or technical project management experience, or equivalent demonstrated output.
• Demonstrated AI-native fluency with measurable leverage — ability to produce output on par with multiple traditional engineers using AI-native tools (e.g., Claude Code in the terminal) as the primary working environment; ability to learn new technology quickly.
• Track record of shipping solutions end-to-end that ran reliably in production, including the enhancements that followed.
• Ability to work directly and productively with customers — onboarding them, owning the relationship, and translating customer conversations into technical decisions.
• Curiosity of a product manager and discipline of a project manager: asks "why" before "how," scopes and sequences work, communicates status, and lands the work.
• Written and verbal communication sufficient to present complicated concepts to teammates, managers, and customers with the appropriate level of detail.
• Demonstrated ability to teach and support less senior teammates, and to raise the bar on the solutions the squad delivers to customers.

Skills

• Prior experience in healthcare technology, digital health, or patient-facing products.
• Hands-on experience building production agentic systems, RAG pipelines, or MCP-based tool integrations.
• Familiarity with HIPAA, HITRUST, or FedRAMP compliance considerations in builds.
• Experience with EHR integrations (Epic, athena, eClinicalWorks, NextGen) or call center / CCaaS integrations.
• Experience writing evals and quality benchmarks for LLM-driven systems.

Pay

The salary for this position is $140,000 - $180,000 a year, depending on experience level, with additional benefits including equity and benefits.

Schedule

This is an exempt position that offers a standard schedule, with the expectation of working in one of our offices in Santa Barbara, CA, Seattle, WA, or Kansas City, KS/MO.

Benefits

• Full health benefits (medical, dental, and vision)
• Flexible spending accounts
• Company paid life insurance
• Company paid short-term & long-term disability
• Company equity
• Voluntary benefits
• 401(k) and more
• Career development resources
• Employee development funds
• Generous time off, including company holidays, Winter & Summer break, and flexible time off
• Employee Resource Groups (ERGs)