AI Build Lead

About the Company

We're building something genuinely new — and we're looking for people bold enough to build it with us. We work at the frontier of AI, tackling big, real-world problems for global enterprises across multiple industries, armed with state-of-the-art technology and a culture that prizes courage, rigor, and relentless curiosity. Our BRAVER values aren't just words on a wall — they describe the kind of people we are and the standard we hold ourselves to every day. Our leadership team is entrepreneurial, experienced, and accessible, with an open-door policy that means you'll never be just a number here. We invest seriously in your growth because we know our success depends on yours.

About the Role

We are hiring an exceptional AI Build Lead to serve as the voice of the customer and own end-to-end delivery of complex AI projects from scoping through post-delivery, ensuring high-impact results are delivered on time and on spec. Working closely with engineers, data scientists, and quality specialists, this role is for someone who thrives in a cross-functional team delivery environment. You will be accountable for the use case delivery vision, bring clarity to teams on project ROI, and drive customer alignment across a rapidly growing AI delivery organization.

Responsibilities

• Act as the single point of accountability for project delivery, owning the specifications, design, and delivery outcomes across the full lifecycle
• Map end-to-end customer journeys, define and scope Use Cases, manage scope change, and drive customer alignment throughout
• Own the as-is process documentation during initial discovery and lead scoping workshops, translating customer needs into a well-defined AI solution design
• Act as an early warning system for delivery risks, surfacing major scope deviations and material budget impacts
• Conduct detailed analysis of data, processes, and workflows to support decision-making and risk management
• Partner closely with Engineering on project design, non-functional requirements, API discovery, feasibility, and AI product readiness
• Lead all agile ceremonies and sprint activities, including writing and validating user stories, tracking scope, and removing blockers that slow the team down
• Plan and facilitate lo-fi demos at each milestone and manage customer expectations to keep stakeholders informed and aligned
• Coordinate UAT end-to-end: facilitate the UAT kick-off, schedule review sessions, triage feedback, and own the Go/No Go decision with the customer
• Join customer meetings to validate requirements and address concerns constructively, ensuring transparency in communication

Qualifications

• 8+ years of experience as a Business Analyst, Technical Consultant, Product Owner, Product Manager, or in a delivery-focused role in a technology or AI environment
• Working understanding of APIs and data schemas, with the ability to engage credibly with technical counterparts and assess downstream implications for the build
• Deep knowledge of agile delivery practices with a strong track record of running sprint ceremonies and managing backlogs end-to-end
• Proven ability to serve as the primary customer liaison on complex projects, building trust, managing expectations, and maintaining clear communication throughout delivery
• Extensive experience facilitating requirement and scoping workshops with multiple stakeholders, including drafting templates, mappings, and process documentation
• Demonstrated ability to coordinate UAT, including scenario validation, session scheduling, feedback triage, and production-readiness planning
• Strong analytical skills with the ability to translate ambiguous customer needs into clear, actionable requirements, user stories, and a feasible AI solution approach
• Excellent written and verbal communication skills, including the ability to craft status updates and present compelling demos to customer stakeholders
• Comfortable navigating fast-paced, high-accountability environments where delivery outcomes are directly tied to customer ROI
• Proficiency in business analysis and delivery tools such as Jira and Confluence