AI Automation Workflow Specialist
Matter Health delivers primary and preventive healthcare directly to older adults living in public housing communities. Our mission is simple: to improve healthcare access by meeting patients where they are and building trusted relationships within the communities we serve. We are rapidly expanding and are seeking mission-driven professionals who thrive in fast-paced, people-centered environments. We Lead with Love in Everything We Do. At Matter Health, we believe that where you live should never determine the quality of care you receive. Every team member is vital in improving healthcare access for older adults who have historically been underserved by traditional healthcare systems. This isn't just a mission statement. It's the work we do every day. We Lead with Love in Everything We Do. We're committed to supporting our team both professionally and personally.
About the role
Matter Health is seeking a hands-on, mission-driven AI Automation Workflow Specialist to join our Information Technology team. This individual contributor role is responsible for building and deploying AI-assisted workflow automations that support our operations, clinical, care support, and field-based teams, helping them spend less time on repetitive tasks and more time on the patients and work that matter most. Working directly with business and clinical stakeholders, you will identify day-to-day workflow opportunities, configure and deploy automations using Matter Health's established AI tools and platform, and support adoption across the organization. This is a building and operational role, not a platform architecture or people management position. This role is ideal for someone who learns new AI tools quickly, enjoys partnering with non-technical teams to solve real problems, and is excited about applying emerging AI capabilities in service of a genuine mission. This position reports to the Chief Technology Officer.
What Success Looks Like: Meaningful hours saved for operational, clinical, and field-based teams through deployed automations; strong adoption of deployed automations by their