AI Automation Intern, Business Operations

About the Role

We're looking for an intern who already has real hands-on experience with AI tools like Claude and Gemini and is excited to put that experience to work on real business problems. You'll join our G&A team, partnering with People Ops, IT, Finance, and Accounting to spot repetitive, manual processes and turn them into AI-assisted or fully automated workflows. This is a hands-on role from day one — you'll be embedded with real teams, solving real problems, and helping move active projects across the finish line. It's a great fit for a business-minded student who wants experience at the intersection of AI, operations, and process improvement, and who wants to see their work actually put to use.

What You'll Do

• Partner with G&A, People Ops, IT, and Accounting to identify and develop AI automated solutions to support daily operations.
• Design, build, and pilot AI-powered workflows and tools using Claude, Gemini, and other AI platforms.
• Help move existing AI and operations projects forward — from research and prototyping to testing and rollout.
• Document new processes and create simple guides or playbooks so teams can adopt and maintain the tools you build.
• Gather requirements from stakeholders across departments, test proposed solutions, and iterate based on feedback.
• Track the impact of your work — time saved, errors reduced, processes streamlined — and report results to G&A leaders and key stakeholders.
• Take on ad hoc business operations projects and tasks as priorities shift across the G&A function.

What We're Looking For

• Demonstrated hands-on expertise using AI tools such as Claude and Gemini to complete work — research, writing, workflow design, data tasks, and more. Able to speak concretely about how you've used AI tools to solve a real problem, not just that you've experimented with them.
• Currently pursuing a Bachelor's or Master's degree; Juniors, Seniors, and graduate students are all encouraged to apply.
• Business-related majors preferred (e.g., Business Administration, Management Information Systems, Business Analytics, Accounting) — but strong candidates from other majors with genuine AI expertise are welcome.
• Strong analytical and problem-solving skills, with a resourceful mindset and comfort learning new software quickly.
• Strong written and verbal communication skills; comfortable working cross-functionally with stakeholders across multiple departments.
• Highly organized and detail-oriented, with the ability to manage several small projects at once.
• Able to work independently while knowing when to loop in your manager or stakeholders.
• University of Montana students preferred; students at other schools are welcome to apply as long as they can reliably commute to and from work in person at our Missoula office.

Preferred Qualifications

• Coursework or project experience in business process improvement, data analytics, or operations.
• Familiarity with AI tools, Large Language Models (LLMs), APIs, and automation platforms such as Zapier or Power Automate.
• Solid Excel and/or Google Sheets skills.
• Prior internship or work experience in HR, IT, or Accounting functions.

Internship Details

• Duration: Fall 2026 term, with the possibility of extending into spring based on performance and team need.
• Location: On-site at Submittable's Missoula, MT headquarters. University of Montana students preferred; open to students at other schools who can commute in.
• Compensation: $16–$18/hour, based on experience.
• Schedule flexibility available around class schedules.
• Direct mentorship from Submittable's IT & Operations Manager and exposure to leaders across G&A, HR, IT, and Accounting.
• The chance to work on real AI initiatives with direct, visible business impact.

We are interested in every qualified candidate eligible to work in the United States; however, we cannot accommodate scholastic or employment visas at this time. In addition, we are not able to consider applicants who reside in the following states: Alaska, Delaware, Hawaii, Louisiana, Maine, New Mexico, North Dakota, Oklahoma, Rhode Island, Vermont, Washington, West Virginia, and Wyoming.

Benefits

• Comprehensive health and life insurance with optional HSA, FSA, and DCA accounts
• 401(k) plan with employer match starting day one
• Equity stock options to share in our success
• Flexible hours, remote work options, and generous vacation and sick leave
• Paid parental leave for mothers, fathers, and adoptive parents
• Professional development stipends to support your career growth
• Opportunities to participate in community outreach and volunteer programs
• Monthly company-sponsored happy hours and gatherings to connect and unwind