AI & Automation Engineer

About the role

We are seeking an innovative AI & Automation Engineer to design and implement AI-driven automations and internal copilots that optimize workflows across our organization. This role combines cutting-edge generative AI technologies with practical automation engineering to transform how our teams work.

Responsibilities

• Manage AI Solution Development
• Design, build, and maintain AI assistants and copilots for HR, Finance, Operations, and other business units
• Develop custom AI agents for task automation using APIs, middleware, and modern AI frameworks
• Implement prompt engineering strategies and agentic design patterns for optimal AI performance
• Integrate generative AI capabilities into service desk ticketing, employee onboarding, and knowledge base systems
• Create end-to-end automated workflows that reduce manual tasks and improve efficiency
• Build and maintain integrations between AI platforms and corporate systems (Okta, HRIS, ticketing, collaboration tools)
• Develop APIs and middleware solutions to enable seamless data flow between systems
• Design scalable automation architectures that can grow with organizational needs

Requirements

• 1-2 years of hands-on experience with AI platforms (OpenAI, Anthropic, Google AI, Azure OpenAI, or similar)
• 3-5 years of experience in workflow automation, process automation, or data engineering
• Proven track record of building and deploying production automation solutions
• AI & LLMs: Practical experience with large language models, prompt engineering, RAG (Retrieval-Augmented Generation), and agentic AI patterns
• Programming: Proficiency in Python, JavaScript, or TypeScript for automation and integration development
• Automation Platforms: Hands-on experience with workflow automation tools such as Okta Workflows, Zapier, Make.com , n8n, or similar platforms
• API Development: Strong understanding of RESTful APIs, webhooks, and API integration patterns
• Tools: Experience with Postman, version control (Git), and modern development workflows
• Experience with enterprise AI platforms (Microsoft Copilot Studio, Salesforce Einstein, ServiceNow AI)
• Familiarity with vector databases and semantic search technologies
• Experience with identity and access management systems (Okta, Azure AD)
• Experience with cloud platforms (AWS, Azure, GCP) and serverless architectures
• Understanding of IT security and compliance frameworks
• Background in DevOps practices and CI/CD pipelines
• Experience with data visualization and reporting tools

Qualifications

• Experience with machine learning and deep learning frameworks
• Knowledge of natural language processing and computer vision
• Experience with distributed systems and microservices architecture
• Strong problem-solving skills and ability to work independently
• Excellent communication and collaboration skills

Skills

• Python, JavaScript, or TypeScript
• RESTful APIs, webhooks, and API integration patterns
• Workflow automation tools (Okta Workflows, Zapier, Make.com , n8n, or similar platforms)
• Vector databases and semantic search technologies
• Identity and access management systems (Okta, Azure AD)
• Cloud platforms (AWS, Azure, GCP)
• Data visualization and reporting tools

Benefits

Minted offers a comprehensive benefits package including medical, dental, and vision benefits, an employer-funded health savings account, paid holidays, paid time off and sick leave, paid parental leave, monthly gym/wellness reimbursement, a 401(k) retirement savings plan, employer-funded commuter benefits, and an employee discount. Minted also participates in the E-verify program and is an Equal Opportunity Employer committed to inclusion and diversity.