AI and Automation Lead

Reports to: Software Development Manager | Cooperates with: Software Development, Enterprise Platforms, IT, Operations, Finance, Product, Sales, Engineering | Location: Tulsa, OK

Responsibilities

• Design, build, deploy, and maintain automations for manual business processes, including approvals, routing, notifications, data movement, and exception handling across internal workflows.
• Translate business requirements into scalable automation and integration solutions.
• Develop and maintain integrations using APIs, scripting, workflow platforms, and automation tooling.
• Evaluate and implement agentic/generative AI capabilities with appropriate guardrails and human review.
• Define and prioritize AI use cases aligned to business value, establishing frameworks for measuring AI effectiveness (ROI, accuracy, adoption).
• Incorporate generative AI capabilities into overall automation solutions using SDKs and MCP servers as needed.
• Establish guidelines for when artificial intelligence is required versus deterministic solutions.
• Set standards for architecture, testing, monitoring, documentation, releases, and support.
• Enforce governance requirements including DLP, secure data handling, access controls, auditability, and approved tool usage.
• Monitor and continuously improve automation reliability, performance, and supportability.
• Mentor developers through design reviews, code reviews, technical coaching, and knowledge sharing.
• Partner with IT, security, and business leaders to prioritize initiatives and define a long‑term automation roadmap.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent combination of education and experience.
• 10+ years of experience in software engineering, automation engineering, integrations, or related development roles.
• Experience building or supporting business workflow automations or enterprise integrations using Microsoft’s Power Platform.
• Strong proficiency in Python, JavaScript/TypeScript, or similar languages.
• Experience working with APIs, web services, data transformation, and system integration patterns.
• Experience building tools using SDKs for OpenAI, Claude, Gemini, or similar models.
• Experience integrating MCP servers into tools and workflows.
• Hands‑on experience with workflow automation, orchestration, RPA, low‑code platforms, or custom automation services.
• Practical experience with generative AI and agentic systems, including prompt design, tool usage, guardrails, evaluation, and human‑in‑the‑loop workflows.
• Strong understanding of SDLC practices including version control, testing, CI/CD, documentation, and release management.
• Experience implementing security and governance controls such as DLP, access management, logging, and audit requirements.
• Strong analytical and problem‑solving skills with the ability to translate business needs into technical solutions.
• Experience mentoring developers and leading technical standards across projects or teams.
• Excellent communication skills for working with business stakeholders, leadership, and cross‑functional technical teams.

Preferred Experience

• Responsibly applying AI in business workflows with clear governance and measurable outcomes.
• Working in a fast‑paced, Agile environment.
• Balancing delivery speed, reliability, security, and governance in production systems.
• Coordinating with IT infrastructure, cybersecurity, enterprise platforms, and business operations.
• Experience in manufacturing, supply chain, or operations environments.

Success Metrics

• Reduction in manual effort and process cycle time.
• Adoption of automation solutions across teams.
• Reliability and performance of automation systems.
• Number and impact of AI‑enabled workflows.
• Stakeholder satisfaction and business value delivered.

Benefits

• Health, Dental & Vision Insurance
• Annual Bonus Program
• $350 Annual Wellness Credit
• Flexible Spending Account (FSA)
• 401(k) with match up to 5%
• Life insurance
• Disability insurance
• 5 days of paid sick leave annually (prorated based on start date)
• 15 days PTO annually (prorated based on start date)