Aging Services Specialist

DESCRIPTION OF WORK

This position supports the statewide Long-Term Care Ombudsman Program through training coordination, program monitoring, curriculum development, and public materials assistance. The work helps ensure strong advocacy and services for older adults across Pennsylvania.

TRAINING SUPPORT

• Cook up and update training modules, conference materials, and statewide curriculum for the Ombudsman Program
• Track training activities, review program status, and process feedback for current and future sessions
• Plan topics, identify speakers, and assist with organizing meetings and events for statewide training

PROGRAM MONITORING

• Track training activities, review program status, and process feedback for current and future sessions

CURRICULUM DEVELOPMENT

• Plan topics, identify speakers, and assist with organizing meetings and events for statewide training

CERTIFICATION OVERSIGHT

• Manage certification and recertification processes for local ombudsmen and volunteers

PUBLIC MATERIALS

• Help design educational materials and ensure content is prepared and posted for public use

Work Schedule and Additional Information

• Full-time employment
• Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 60-minute lunch
• Travel across the Commonwealth to deliver training, attend meetings, and support local program needs
• This position is home headquartered
• In order to be home headquartered, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania

QUALIFICATIONS REQUIRED

• Minimum Experience and Training Requirements: Two years of professional experience in a human services program conducting human services related research or providing social services to clients, and a bachelor’s degree ; or An equivalent combination of experience and training.
• Other Requirements: This particular position also requires 2 years of experience as a local or regional Ombudsman Program representative You must meet the PA residency requirement . For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

How to Apply

• Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.