Senior People Specialist, Services

Role Responsibilities

• Own timely execution of day to day People Strategy deliverables for the Services business, ensuring exceptional follow through and partnership with PBPs and business stakeholders.
• Manage cyclical people processes (Talent, Compensation, Performance Calibration, Organizational Health Inputs) with strong attention to detail, anticipating needs and ensuring readiness across leaders and teams.
• Serve as the operational anchor for the PBP team—driving clarity, timelines, coordination, and quality in deliverables.
• Act as a proactive contributor to the People Specialists community by identifying opportunities for continuous process improvement and enhancing operational efficiency through innovative tools, automation, and AI enabled interventions.
• Support organizational effectiveness and change initiatives, including structure design, transitions, and leadership team enablement.
• Be the lead point person for the co-ordination of our Launcher (early careers) program, across all of Services working closely with the Talent Acquisition team and People Business Partners.
• Help build executive ready materials, narratives, and analyses for senior People Business Partners and leaders.
• Manage discreet, sensitive workstreams with high confidentiality and sound judgment.

Data, Insights & Reporting

• Conduct analysis across headcount, cost, attrition, hiring, talent, and engagement data to translate findings into actionable insights for PBPs and business leaders.
• Partner with People Analytics and Finance teams to prepare data packs, track key metrics, and proactively surface trends.
• Support position management, organizational modeling, and headcount planning.

Communication & Stakeholder Experience

• Draft clear, compelling communications for leaders, employees, and partners.
• Carefully coordinate communication workflows and support experience design for major people initiatives.
• Ensure HR systems (Workday, dashboards, portals) are leveraged effectively and consistently.

Team & SVP Support

• Provide operating leverage to a 2-3 of Global People Business Partners including preparing materials, synthesizing updates across stakeholders, and driving actions to closure.
• Act as an extension of the SVP to help ensure coordination, alignment, and transparency across the Services Product PBP team.
• Partner closely with peers to ensure seamless delivery across workstreams.