Aging Services Administrator Economic Security Program (ESP)

Description

Aging Services Administrator Economic Security Program (ESP) Grant Funded ($45,000 - $55,000 annually)

Examples of Duties

• Serves as the administrative supervisor on projects or programs.
• Maintains current information and oversees the preparation of project status reports.
• Communicates project/program status and information to municipal officials and/or public and private entities.
• Performs home visits to meet their needs and provide direct support to older adults and adults with disabilities.
• Participate actively in Scam Squad committee meetings to help protect clients from financial exploitation and fraud.
• Collaborate with internal Aging staff, other City of Cleveland departments, and external community-based organizations to ensure coordinated service delivery.
• Facilitate public education efforts and community presentations to promote awareness of available resources and services.
• Actively participate in Department of Aging efforts towards an Age Friendly Cleveland.

Minimum Qualifications

• Bachelor's Degree required, those in Social Work, Social Services, Gerontology, Counseling, Human Services, Psychology Public Health, Health Services, or closely related field from a four-year accredited college or university are preferred;
• Master's Degree is preferred.
• Two years of full-time progressively responsible experience in government or private sector program administration required.
• Three years of full-time experience in human services is also required, working with the elderly and/or disabled adults is also preferred.
• (Substitution: Post graduate education in one of the above fields may substitute for work in government or the private sector and/or experience working with human services on a year-for-year basis).

Additional Duties

• Respond to service referrals and requests from elderly individuals and adults with disabilities via phone, email, or in-person visits.
• Provide comprehensive case management services addressing complex financial concerns, including foreclosure, unemployment, and access to legal assistance.
• Maintain and update multiple data systems, including the Social Administration Management System (SAMS), to track client services and outcomes.
• Achieve monthly service unit requirements.
• Maintain up-to-date knowledge of social service systems, public and private assistance programs, and government agencies that support older adults and individuals with disabilities.

Supplemental Information

The City of Cleveland makes available a variety of benefit options depending upon your employment status and any applicable union membership. In general, benefit options include comprehensive medical, dental, vision, prescription medical and life insurance. Specific information regarding benefit eligibility will be discussed and reviewed at the time of hire.