Agility Senior Associate - Consumer & Community Banking

About the role

Join our dynamic team to advance agile methodologies, fostering innovation and high-quality solution delivery in a collaborative environment. As an Agility Senior Associate in Consumer & Community Banking, you will contribute to the team by guiding and supporting solution delivery teams in adopting and adapting agile practices throughout the product development lifecycle.

Leveraging your advanced knowledge of agile principles, you will facilitate group discussions, decision-making processes, and collaborative activities to build continuous improvement and high performance. Your expertise in coaching, communication, and leadership will enable you to effectively manage complex projects, foster a culture of innovation, and enable the successful delivery of high-quality solutions.

You will be a champion for the adoption and continuous improvement of Agile and flow-based ways of working. Leveraging your deep knowledge of product delivery methodologies and Agile principles, you will provide expert guidance, mentorship, and coaching to foster a culture of collaboration, innovation, and high performance.

Responsibilities

• Facilitate the adoption and adaptation of agile methodologies within teams and provide guidance, training, and support to propel continuous improvement and high performance
• Create an environment of collaboration within the teams that allows for open dialogue and productive solutions for resolving conflicts
• Enable agile project delivery by facilitating the prioritization of tasks and managing resources to effectively address complex situations to achieve project goals
• Analyze and interpret policies, identify key barriers, and apply your critical thinking skills to address challenges within the product development lifecycle
• Lead and enable multiple Kanban teams to drive predictable delivery, partnering with Product Agility Leads and Kanban leadership to standardize practices, policies, reporting, and portfolio execution
• Establish and maintain intake policies, capacity allocation, and prioritization routines while ensuring high-priority work is refined, ready, and effectively replenished for delivery teams
• Monitor and improve lead time, cycle time, throughput, WIP, aging WIP, and predictability; identify and resolve bottlenecks while facilitating key agile cadences including intake, triage, replenishment, and daily workflows
• Define and enforce WIP limits, explicit policies, Definition of Ready/Done, and pull policies
• Coach teams and stakeholders on “stop starting, start finishing”
• Train teams and leaders on Kanban practices
• Surface impediments early and manage cross-team dependencies
• Configure and optimize Kanban boards, workflows, and reporting while leveraging approved AI and automation capabilities to improve productivity, streamline processes, ensure data integrity, and drive continuous improvement

Requirements

• 3+ years of experience or equivalent expertise in a relevant domain, with a focus on guiding teams to adopt agile methodologies and practices
• Demonstrate a comprehensive understanding of multiple product development lifecycle stages, methodologies, and best practices
• Demonstrate proficiency in facilitating group discussions, decision-making processes, and collaborative activities within teams to achieve product goals
• Showcase proficiency in agile delivery and agile approaches, with a developing ability to coach teams and strive for continuous improvement and high performance
• 5+ years in Kanban delivery/flow leadership roles
• Strong facilitation skills with senior stakeholders
• Demonstrated experience implementing and operating Kanban systems
• Proficiency with Jira and delivery analytics/reporting
• Familiarity with AI-enabled productivity tooling
• Excellent communication, problem-solving, and change management skills

Benefits

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.

We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.