Agile Delivery Specialist (Scrum Master)
About the role
We exist to transform our customers and change lives. RF-SMART is looking for an Agile Delivery Specialist (Scrum Master) to lead and support our Products team in Jacksonville, FL.
Responsibilities
- Support 2-4 Agile Development teams
- Oversee process and coach the team; ensure the process is followed
- Document and communicate expectations, investigate problems, and drive team to resolutions
- Guide and share team-oriented behaviors and interactions
- Facilitate Scrum meetings to ensure full team engagement
- Remove impediments
- Report on team KPIs
- Develop detailed work plans, schedules, project estimates, resource plans, and status reports
- Interface with product leadership regarding status of deadlines, throughput metrics, and roadmap progress
- Recommend and oversee process improvements
- Has considerable business impact through in-depth evaluation of complex business processes, system processes, and industry standards
- Possess a comprehensive understanding of how Sales, Services, Support, and Products work together to contribute toward achieving business objectives
- Directly impact the business by influencing strategic process decisions through advice, counsel, or provided services
- Provide expertise in Agile and understand the principles of Product leadership
- Provide in-depth and sophisticated analysis with interpretive thinking to define problems and develop innovative solutions
- Persuade and influence others through comprehensive communication and diplomacy skills
Requirements
- Bachelor's/University degree or equivalent experience
- CSM/PSM 1 Certification preferred
- Previous work experience in Business analysis and/or product engineering
- 2 years' experience in a related technology role and subject matter expert in overall field
- Certified Scrum Master or comprehensive understanding of Agile methodologies and principles
- Strong organizational skills
- Strong communication written/verbal skills
- Previous experience in leading/managing business processes within a software as a service (SaaS) model is preferred
- Previous experience using NetSuite is desired but not necessary
Benefits
This is not a remote role, selected candidate will be required to be in the office.
Pay
Negotiable based on experience and qualifications.
Schedule
Full-time, Monday-Friday.
Skills
Comprehensive understanding of agile methodologies, strong organizational skills, strong communication skills, previous experience in leading/managing business processes within a software as a service (SaaS) model, previous experience using NetSuite.
Qualifications
Bachelor's/University degree or equivalent experience, CSM/PSM 1 Certification preferred, 2 years' experience in a related technology role and subject matter expert in overall field, previous experience in leading/managing business processes within a software as a service (SaaS) model, previous experience using NetSuite.