Agentic Operations Consultant - Healthcare

About the role

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The Agentic Operations and Intelligence Consultant is the primary strategic driver for go-to-market motion for our Agentforce process automation (Regrello). You will own the end-to-end value narrative—from initial discovery and use-case roadmapping to the delivery of high-stakes Proof of Concept (POC) engagements that prove the transformative power of these solutions. The Business Consultant is not just a technical resource; it is Strategic Deal Execution. You will partner with Account Executives to lead deep discovery, identify high-value transformation opportunities across back-office business functions (Supply Chain, Finance, etc.), and prove the value of the "Agentic Enterprise." You own the value narrative—from the first pitch and process discovery to the delivery of high-stakes Proof of Concept (POC) engagements that secure the win.

Responsibilities

• Strategic Value Selling: Serve as the primary solution leader on complex deals. You will pitch the vision of autonomous business processes and define the multi-year value roadmap for our most strategic customers.
• Value Architecting: Define and pitch a multi-year "Value Roadmap" for customers, moving beyond a single use case to show how Agentforce can transform their entire operations.
• Executive Influence: Act as the primary subject matter expert (SME) in C-suite presentations, translating technical "Agentic" capabilities into business outcomes like working capital optimization and risk mitigation.
• Solution Proof & Validation: Lead and manage 4–5 week POC engagements. While you will build, the focus is on proving the business case and securing technical buy-in to close the