Agentic AI Change Management & Adoption / Rollout Specialist

About the role

We are seeking a dynamic and forward-thinking Agentic AI Change Management & Adoption / Rollout Specialist to join our innovative team. In this critical role, you will lead the strategic planning, execution, and management of AI-driven change initiatives designed to transform our organization's operations and culture. You will collaborate with cross-functional teams to ensure seamless adoption and integration of agentic AI technologies that empower employees and optimize business processes.

Responsibilities

• Develop AI adoption roadmaps covering stakeholder sequencing, change impact assessments, and go-live milestones.
• Conduct workflow assessments to identify resistance patterns and role-level impacts before deployment.
• Facilitate executive briefings and build internal AI champion networks across business units.
• Design and deliver role-specific training programs, enablement assets, and sandbox learning environments.
• Track adoption KPIs (usage rates, productivity deltas, confidence scores) and translate insights into targeted interventions.
• Embed responsible AI principles — transparency, accountability, human oversight — into every rollout design.
• Collaborate with IT, legal, and compliance to ensure deployments operate within governance guardrails.

Requirements

• 10+ years in change management, digital transformation, or enterprise technology adoption.
• Demonstrated experience leading adoption for large-scale AI, automation, or intelligent workflow deployments.
• Working knowledge of agentic AI — multi-agent systems, LLM-powered tools, human-in-the-loop design.
• PMP a plus.
• Exceptional executive communication and cross-functional stakeholder management skills.

Qualifications

• Passionate about artificial intelligence and digital transformation.
• Experience with agile methodologies and change management frameworks.
• Strong analytical and problem-solving skills.
• Excellent interpersonal and communication skills.

Skills

• Change management methodologies.
• Agentic AI technologies.
• Workflow assessment and optimization.
• Executive briefing facilitation.
• Training program design and delivery.
• AI ethics and responsible AI principles.
• Collaboration with IT, legal, and compliance teams.

Benefits

• Medical/Dental/Vision/Life Insurance.
• Paid holidays plus Paid Time Off.
• 401(k) plan and contributions.
• Long-term/Short-term Disability.
• Paid Parental Leave.
• Employee Stock Purchase Plan.

Pay

The annual salary for this position is between $103,821 to $187,500 depending on experience and other qualifications of the successful candidate.

Schedule

This is a hybrid position requiring 3 days a week in a client office in Charlotte, NC. Based on the project you’re engaged in, as well as business and client requirements, the working arrangements for this role may change.

Application Instructions

Please note: A few of our roles may require in-person interviews at Cognizant offices or client locations, depending on project or client needs.