Agent, Surveillance

Responsibilities

• Learn and apply fundamental surveillance skills.
• Monitor all areas of the casino using CCTV digital equipment.
• Observe, record, and report potential security and safety risks to guests and employees.
• Observe employees participating in cash handling activities to detect infractions of house rules, casino policies and regulations.
• Observe employees and guests involved in gaming activities to detect infractions of house rules, detect cheating and fraudulent uses of casino property.
• Document and report all procedural, criminal, and regulatory infractions.
• Use CCTV and digital surveillance tools to record, label, and store video evidence.
• Understand NIGC minimum internal control standards relevant to casino operations and report any infractions to the Gaming Commission.
• Affirm departmental policies and procedures affecting the overall casino operation.
• Complete daily activity reports accurately.
• Coordinate with relevant departments when surveillance detects issues requiring further investigation or attention.
• Attend scheduled department meetings and training sessions.
• Gain a basic understanding of table games, slots, count, and cashier procedures, focusing on detecting procedural errors and cheating methods.
• Ensure accuracy and completeness in all daily logs, incident reports, and saved video records.

Requirements

• High School level education.
• Prior gaming experience in any of the following areas is preferred: surveillance, table games, slots, and cage.

Qualifications

• Ability to learn and apply surveillance skills.
• Basic understanding of table games, slots, count, and cashier procedures.
• Attention to detail and ability to document observations accurately.
• Knowledge of NIGC minimum internal control standards.
• Ability to work independently and as part of a team.

Skills

• Observation and documentation skills.
• Basic knowledge of table games, slots, and cashier procedures.
• Ability to use CCTV and digital surveillance tools.
• Attention to detail.
• Knowledge of NIGC minimum internal control standards.

Benefits

• Shift Differential: Non-Exempt employees will receive a $1.00 per hour shift differential for any hours worked between 1000pm and 600am.
• This is not a smoke free workplace. Although we employ state-of-the-art air filtration systems, cigarette smoke is in the work environment.

Pay

Pay range $21.00 - $27.30 per hour.