Agent Deployment Architect (Cincinnati, OH)

About the role

Serve as a technical lead on client engagements, guiding end-to-end solution deployment and customization.
Act as the bridge between our engineering team and client stakeholders to ensure smooth implementations.
Rapidly prototype integrations, build internal tooling, and configure systems to meet client needs.
Own the technical deployment lifecycle, including onboarding, configuration, validation, and troubleshooting.
Partner cross-functionally with product and clinical teams to surface insights and inform the product roadmap.

Responsibilities

• Serve as a technical lead on client engagements, guiding end-to-end solution deployment and customization.
• Act as the bridge between our engineering team and client stakeholders to ensure smooth implementations.
• Rapidly prototype integrations, build internal tooling, and configure systems to meet client needs.
• Own the technical deployment lifecycle, including onboarding, configuration, validation, and troubleshooting.
• Partner cross-functionally with product and clinical teams to surface insights and inform the product roadmap.

Requirements

• Must Have:
• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• 5+ years of experience in technical roles involving customer-facing deployments or implementation engineering.
• Deep experience integrating with healthcare systems such as EHRs (Epic, Cerner, Athena), CRMs, or population health platforms.
• Strong knowledge of healthcare data and interoperability standards (FHIR, HL7v2, etc.).
• Experience working in complex technical environments within health systems, payors, or digital health.
• Excellent communication skills and ability to translate complex technical requirements across diverse stakeholders.
• Ability to satisfy client-specific credentialing requirements, including drug screening and proof of required vaccinations or immunizations, as mandated by the healthcare facilities where you will be deployed.
• Nice To Have:
• Strong Python skills and comfort with debugging and writing scripts as needed.
• Familiarity with cloud platforms, APIs, and secure data practices.
• Startup experience and a comfort with ambiguity, velocity, and building from scratch.

Qualifications

• Must Have:
• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• 5+ years of experience in technical roles involving customer-facing deployments or implementation engineering.
• Deep experience integrating with healthcare systems such as EHRs (Epic, Cerner, Athena), CRMs, or population health platforms.
• Strong knowledge of healthcare data and interoperability standards (FHIR, HL7v2, etc.).
• Experience working in complex technical environments within health systems, payors, or digital health.
• Excellent communication skills and ability to translate complex technical requirements across diverse stakeholders.
• Ability to satisfy client-specific credentialing requirements, including drug screening and proof of required vaccinations or immunizations, as mandated by the healthcare facilities where you will be deployed.
• Nice To Have:
• Strong Python skills and comfort with debugging and writing scripts as needed.
• Familiarity with cloud platforms, APIs, and secure data practices.
• Startup experience and a comfort with ambiguity, velocity, and building from scratch.

Skills

• Technical leadership and project management skills.
• Strong understanding of healthcare systems and interoperability standards.
• Experience with healthcare data and analytics.
• Excellent communication and stakeholder management skills.
• Ability to work in a fast-paced, dynamic environment.
• Strong problem-solving and troubleshooting skills.

Benefits

• Comprehensive medical, dental, and vision insurance.
• Flexible spending accounts for healthcare and dependent care expenses.
• 401(k) retirement plan with company match.
• Generous paid time off and flexible work schedule.
• Professional development opportunities and training programs.
• Employee assistance program for mental health support.

Pay

$230,000 starting total compensation, which includes base salary, performance bonus, and our In-Residence Bonus for candidates who commit to 5 days onsite at customer locations per week for 12 months.

Schedule

This is an onsite role based in Cincinnati, OH, with five days per week at the client site and occasional travel to Hippocratic AI headquarters (Palo Alto, CA) for strategic planning and team sessions.