Agency Coordinator - San Ramon

Responsibilities

• Cook up patient referrals, authorizations, and provider orders
• Manage clinician schedules and agency communications
• Process patient documentation and insurance verifications
• Be the go-between for patients, providers, referral sources, and internal teams
• Smooth out transitions of patients into home health services
• Maintain compliance with state, federal, and accreditation requirements
• Provide outstanding customer service and administrative support

Qualifications

• Two or more years of experience in a healthcare, medical office, or patient care setting preferred
• Knowledge of medical terminology preferred
• Strong communication and customer service skills
• Experience with Microsoft Office, Google Suite, and healthcare documentation systems
• Ability to multitask, meet deadlines, and work with a high level of accuracy

Benefits

• Medical, Dental & Vision Insurance
• 401(k)
• Life & Accident Insurance
• Paid Time Off
• Holiday Pay

Schedule

Training Schedule: Monday–Friday for approximately 6–8 months
Regular Schedule After Training: Friday–Tuesday

Location

San Francisco, CA (onsite, no remote)