Ag Sales Support Representative

Responsibilities

• Organize and deliver engaging operator training and onboarding sessions for equipment across Ziegler’s portfolio, including FENDT, Massey Ferguson, Gleaner, Brandt, Geringhoff, and CAT
• Promote and sell extended warranties, service contracts, and customer support programs that improve machine uptime and long-term ownership value
• Lead field demonstrations that showcase machine capabilities, precision technology, and performance benefits
• Serve as the frontline resource for basic technology support, helping customers navigate displays, connectivity tools, machine data, and precision ag features
• Collaborate closely with Account Managers and Sales Representatives on deliveries, demonstrations and follow-up activities that strengthen customer loyalty and support sales growth
• Document all customer interactions, demonstrations, and training activity in the CRM to support transparency and alignment across teams
• Support Ag Product Support teams by assisting with branch training needs to ensure cross-departmental proficiency
• Promote and reinforce safety best practices during all training, demonstrations, and equipment operation sessions

Qualifications

• A high school diploma or GED
• Bachelor’s degree in Ag related field preferred
• Strong mechanical aptitude and comfort operating agricultural equipment
• 2+ years of agriculture experience preferred
• Excellent communication and customer service skills, with the ability to explain technical concepts clearly
• Strong work ethic with a proactive mindset and sense of urgency
• Ability to operate agricultural equipment safely and confidently
• Availability during off-hours and weekends to support customer emergency needs as required

Personal Attributes

• Self-motivated
• Customer-focused
• Strong learning orientation
• Empathetic
• Confident
• Collaborative

Benefits

• Total compensation (base plus incentive) for this position is $90,700.00 to $136,000.00
• Competitive pay
• Full time positions are benefits eligible which includes:
• Health, Dental, Vision and Life Insurance
• 15 days of PTO your first year, accrual starts day 19
• paid holidays
• 401(k) plan with company contribution and match
• HSA (Health Savings Account), Ziegler contributes up to $1000 tax-free each year
• Short-Term and Long-Term Disability Insurance
• FSA & EAP
• Paid Parental Leave & Funeral Leave
• Fitness membership discount
• Education Assistance