Aftermarket Sales Specialist
Job Summary
The Aftermarket Sales Specialist drives organic growth by selling parts & services to end-users and supporting aftermarket sales initiatives. Key responsibilities include building strong customer relationships, providing on-site technical support, analyzing sales trends, collaborating with internal teams, and presenting proposals to improve business processes.
Essential Job Duties And Responsibilities
Develop and execute sales strategies to grow aftermarket parts business.
Identify and pursue new business opportunities within existing and prospective customer accounts.
Provide on-site technical support and product knowledge to customers, ensuring optimal solutions for their needs.
Build relationships with existing and new customers by personal site visits.
Monitor market trends, competitor activities, and customer feedback to inform business decisions.
Collaborate with internal teams (engineering, sales and marketing) to deliver seamless customer experiences.
Prepare and present sales reports, forecasts, and performance metrics to management.
Present proposals to improve business processes and market opportunities for senior leaders.
Maintain a high level of customer service.
Adhere to all company policies, procedures and business ethics codes.
Education And Experience Requirements
Proven experience in sales, preferably in aftermarket parts business within industry.
Strong understanding of mechanical components and industrial equipment.
5+ years’ experience in similar role and deep understanding of aftermarket parts business.
Preferred Skills and Abilities
Strong sales passion and selling skills.
Excellent communication, negotiation, and relationship-building skills.
Ability to work independently and manage multiple priorities effectively.
Open mindset to create and implement new aftermarket initiatives.
"Getting things done" attitude.
Proficiency in critical technologies (MS-Office, SAP, CRM tools, etc.).
Travel
Estimated 75% - Travel will be nationwide and international at times.
About Nordson Nonwovens
Nordson Nonwovens is the leader in precision dispensing, fluid management, and related technologies. We serve the Nonwovens end market to improve production efficiency and product quality for hygiene and medical disposable manufacturing processes. Join our team today to help bring innovative ideas to life.