Aftermarket Sales Representative

Company Summary Since 1971 Whitney Equipment Company has been the premier process sales organization in the Northwest. Whitney Equipment has a proven history of providing innovative and reliable solutions from industry leading manufacturers of municipal and industrial process equipment. With a staff of over 50 employees, our unique turn-key approach to the market provides superior customer support through account management, engineering design, and after-market service. Being proactively involved during all stages of a project's life cycle from conception, design, completion, and into post-sale support allows WECI to provide the best solutions and products to meet both the application and customer needs and requirements. Position Summary The primary task of this position is travel to our customer’s location and seek opportunities for replacement and/or service of existing equipment. While our entire product line is in play, the primary goal is to promote the sale and services of mixers, tanks, instrumentation, and pumps into industrial and municipal plants. The candidate will work as a team with the Municipal and Industrial Salespeople in the territory. Key Duties And Essential Functions Travel within sales territory to meet prospects and customers. Conduct calls, emails, and face to face meetings with customers daily. Work with Outside Sales and Service Teams to build and maintain relationships with new and repeat customers. Use company CRM (Microsoft Dynamics) to maintain records of customer interactions and needs. Generate quotes to customers using CRM. Follow up on quotes and opportunities. Do customer site visits and get information for quoting. Travel with vendor representatives to customers when needed. Pick up equipment to take to shop for repair when needed. Supervisory Responsibilities: None Required Qualifications High School Diploma or Equivalent. Customer Service: Strong interpersonal and communication skills, with the ability to build rapport and trust with clients. Problem-Solving: Ability to identify customer needs and offer effective solutions, especially in troubleshooting. Strong technical background. Communication skills, both verbal and written. Proficient in using CRM software, Microsoft Office, and other related tools. Attention to detail. Preferred Qualifications Familiarity with the wastewater industry or company products/services. Technical Knowledge: Strong understanding of wastewater systems, equipment, and components (e.g., pumps, filtration, valves, control systems) is a plus. 3-5 years outside sales experience. Physical Demands Physical Demands and Work Environment: Heavy Lifting: May need to move heavy materials, equipment, or tools, sometimes weighing over 50 pounds. Standing for Long Periods: May require standing for extended hours, which can place stress on the lower back and legs. May be required to work in uncomfortable or awkward positions. Bending and Twisting: May work in tight spaces or overhead positions, requiring frequent bending, twisting, and reaching. These movements can strain muscles and joints, particularly in the back, neck, and shoulders. Temperature Fluctuations: May work in a warehouse or at customer sites with high or low temperature environments. Visual Strain: Although not strictly physical in the sense of strength, this position must focus closely on their work for long periods, which can cause visual fatigue and require concentration. Exposure to Loud Noise: May be exposed to a noisy work environment (e.g., from welding machines, grinders, and other equipment) that can contribute to physical strain and fatigue, especially if hearing protection is not used. Standing & Walking: Frequently required to stand or walk for extended periods during field service visits or when conducting sales calls. General Working Conditions: Travel: This position requires significant travel, often by car, to visit client sites, service locations, and attend meetings. Frequent travel may require long hours on the road, sometimes over extended distances. Driving: Regular driving of a company vehicle or personal vehicle for work-related purposes, including travel to client sites. Technology Use: Frequent use of mobile devices, tablets, and laptops to access customer data, manage schedules, and communicate with clients and team members. Ability to use digital tools for reporting, documentation, and sales tracking. Problem-Solving & Technical Handling: Depending on the product or service, the role may require the ability to troubleshoot technical issues or demonstrate products to customers. Safety Hazards Adherence to safety standards and regulations in both office and field environments. Proper use of safety gear and equipment when required, such as personal protective equipment (PPE) during customer site visits. Ability to assess and mitigate any safety concerns at client or service locations. Job Stress Time Pressure: May face pressure to meet deadlines, especially in high-demand industries or during large projects. This can create stress and fatigue, particularly when working in adverse conditions or on complex tasks. Client Expectations and Communication: Often in direct contact with clients or stakeholders and managing expectations and delivering on promises while handling complaints or requests for changes can add to the stress. Work Environment Field Locations: The work is primarily based in the field, with visits to customer locations, service sites, and external meetings. These environments may vary depending on the industry (e.g., construction sites, manufacturing plants, or commercial buildings). Team Collaboration: While much of the work is independent, there will also be frequent interaction with the internal team, clients, and other stakeholders, both virtually and in-person. Customer Interaction: Significant interaction with customers in varied environments, which may involve negotiating contracts or providing technical support during field calls. Compensation: $80,000-$83,000 plus bonus, dependent on experience. Benefits Health insurance 401(k) Dental insurance Life insurance Paid time off Vision insurance We are an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local laws. #WhitneyEquipmentCo