Aftermarket Sales Manager

Bode North America designs, manufactures, and supplies passenger entry systems for rail transit, bus, and automotive markets across North America and Canada. This position requires residence within commuting distance of Spartanburg, SC.

Responsibilities

• Support the local/regional Aftermarket Sales team through active customer engagement to establish new and renewed customer relationships and identify project opportunities
• Evaluate customer inquiries and project opportunities for technical feasibility and assess potential alternative solutions, acting as an interface between the customer and internal product development, project management, and procurement across the global network
• Support preparation of technical and commercial offer documents, including processing of technical specifications and requirement documents
• Independently or collaboratively create revision concepts such as “health checks,” maintenance and servicing instructions
• Participate in or execute test installations, measurements, revisions, and other services on vehicles, including installation of complete door systems and initial operation
• Collaborate on modernization projects
• Support building the Aftermarket Sales organization, particularly onboarding technical field service engineers
• Provide technical training and on‑the‑fly technical instructions for both staff and customer technicians
• Support the local Bode organization in managing customer requests and complaints, acting as an interface between the US and product development, quality, and other global departments
• Strengthen collaboration between Aftermarket Sales Group management and the local Aftermarket Sales team; provide regular business reports, update Salesforce database, and support overall group growth activities

Qualifications

• Bachelor’s degree in Business, Engineering, Sales, Marketing, or a related field, or equivalent industry experience
• Minimum 5 years of experience in aftermarket sales, customer support, technical sales, or related industries
• Proven ability to develop customer relationships and grow aftermarket revenue
• Strong technical aptitude and ability to communicate complex technical solutions
• Excellent communication, presentation, and interpersonal skills
• Strong analytical and problem‑solving capabilities
• Proficiency with Microsoft Office Suite, Salesforce, ERP systems, and SAP (preferred)
• Ability to work independently and manage multiple priorities
• Willingness to travel throughout North America and Canada as required

Physical Demands & Work Environment

• Regularly required to sit, stand, walk, and use standard office equipment
• Occasional lifting of up to 25 pounds
• Travel to customer sites, manufacturing facilities, and industry events as required
• Work primarily performed in office, customer, and light industrial environments
• May occasionally support on‑site inspections, installations, testing, or commissioning activities
• Fast‑paced environment requiring strong organizational and customer service skills

Benefits

• Competitive salary and benefits package
• Comprehensive health insurance (medical, dental, vision)
• 401(k) with company match
• Generous paid time off (vacation, sick leave, holidays)
• Life and disability insurance
• Employment in a growing rail industry market with long‑term prospects
• Dynamic, international environment with growth potential and strong leadership support
• Exposure to both operational purchasing and strategic sourcing activities
• Opportunities for professional development and continuous improvement initiatives