Jobs · Business Development · North Carolina

Aftermarket Product Manager

Mack Trucks · Greensboro, NC · 1 wk ago
Business Development$96k–$119k/yrFull-time

Position Purpose

The Aftermarket Product Manager develops and manages the aftermarket parts portfolio across the full truck lifecycle. This role is responsible for driving profitable sales growth, maximizing product line performance, and ensuring a competitive parts offering that delivers strong customer value.

Key Responsibilities And Accountabilities

  • Create and execute short-, medium-, and long-term product strategies for assigned product categories.
  • Create and maintain multi-year lifecycle strategies that maximize sales, profitability, and customer value.
  • Identify portfolio gaps and lead new product introductions, including supplier sourcing, pricing strategy, positioning, and launch execution.
  • Own product category P&L performance and track revenue, profitability, and market performance.
  • Create annual business plans and marketing plans for assigned product categories.
  • Partner with Parts Sales to establish regional and dealer-level sales objectives.
  • Create comprehensive annual promotion plan for dealers and customers to drive sales growth.
  • Provide training, webinars, dealer communications, and product expertise.
  • Collaborate with Purchasing, Engineering, Logistics, Marketing, Sales, and suppliers to ensure portfolio success.
  • Represent aftermarket needs in key vehicle projects and product modification requests, as required.
  • Manage supplier relationships and onboard new suppliers.
  • Track and report product line revenue and profitability.
  • Collaborate with marketing team to create collateral for e-commerce, webinars, and social media, as well as creating dealer bulletins.
  • Work directly with pricing and sales teams to ensure pricing strategy is aligned with market.

Who are you?

  • Critical Competencies: Strategic thinking and long-term planning, Strong financial acumen and analytical skills, Action-oriented with a drive for results, Excellent prioritization and time management, Strong communication, presentation, and relationship-building skills, Customer-focused mindset, Negotiation and stakeholder management skills, Technical understanding of heavy-duty truck systems and components

Education & Qualifications

  • Bachelor’s degree in Business, Marketing, Engineering, Supply Chain, or related field
  • MBA or equivalent business experience preferred
  • Five or more years of experience in aftermarket product management, parts sales, purchasing, marketing, or business development
  • Project management experience preferred
  • Strong data analysis and financial management capabilities

Travel Requirements

Occasional travel required to support dealers, suppliers, training, customer visits, and industry events.

Pay

The base pay for this position is set at $96,000 - $118,500 annually, and where applicable, bonus eligible. Final salary offered is determined by several factors including, but not limited to, geographic location, work-related knowledge, certifications, skills, education, and experience.

Benefits

  • Competitive medical, dental and vision insurance
  • Generous paid time off
  • Competitive matching retirement savings plans
  • Safe and healthy working environment
  • Professional and personal development programs
  • Opportunities for career advancement

Company Culture

  • Focus on care, inclusiveness, and empowerment
  • Global and diverse team
  • Passionate about innovation and sustainability
  • Embraces change to stay ahead

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