Aftermarket Phone Sales Rep

Generator Supercenter is the company for all your generator needs. We provide high-quality models, have factory-certified technicians for repairs and maintenance, and offer turnkey installations. As the number one Generac dealer in North America, our employees receive extensive training to deliver a professional experience at every step.

About the role

We are looking for a results-driven Full-Time Sales Representative to work inside our After-Market Sales Call Center. This role focuses on selling aftermarket products and services to customers who have already purchased a Generac generator.

Responsibilities

• Sell aftermarket products post-sale of a Generac generator.
• Answer incoming calls from customers interested in purchasing aftermarket services and items.
• Call customers to quote parts required for generator repairs.
• Efficiently complete daily sales leads.
• Communicate with customers to understand their needs, identify sales opportunities, and maintain proper phone etiquette.
• Answer customer questions, resolve concerns, and provide additional information as needed.
• Explain and demonstrate product functions and features.
• Handle a high volume of calls while delivering excellent customer service.

Requirements

• Highly motivated and target-driven.
• Excellent selling, communication, and negotiation skills.
• Strong prioritization, time management, and organizational skills.
• Ability to manage customer relationships and openness to feedback.
• Basic understanding of Microsoft Excel, Word, and Google Sheets.
• Background in sales is recommended but not required.
• Must be well-spoken and comfortable talking to individuals.

Skills

• Excellent customer service skills.
• Computer literacy.

Schedule

• Monday – Friday, 8:00 AM – 5:00 PM or 9:00 AM – 6:00 PM.
• Occasional Saturdays as needed.

Pay

$15 per hour plus commission, with the potential to earn up to $60K+ yearly.

Benefits

• Paid time off.
• Commissions.
• Training and development opportunities.