Aftermarket Engineering Operations Manager

Operational Responsibilities

• Manage and execute engineering deliverables, ensuring alignment with project requirements, timelines, and quality standards.
• Oversee all customer service operations, including NIS, on-time delivery, variance, and project profitability.
• Build strong cross-functional partnerships with sourcing, shipping, quality, engineering, and manufacturing to align technical solutions with business needs and customer requirements.
• Lead engineering execution for customer projects and manage project schedules, risks, and customer communications.
• Continuously evaluate engineering processes to identify improvement opportunities and implement solutions that increase efficiency and effectiveness.
• Determine parts inventory needs and oversee planning accuracy.
• Analyze delivery and budget variances and drive improvement initiatives.
• Collaborate with sales to support customer success and continuous improvement.

Talent & Leadership Responsibilities

• Coach and develop team members in engineering, planning, and project management.
• Provide technical guidance and leadership to engineering teams, ensuring alignment with project goals and best practices.
• Identify skills gaps, coordinate training, and maintain an updated skills matrix.
• Implement and refine tools, processes, and workflows to improve productivity, operational efficiency, and enhance engineering effectiveness.

Pay

Base salary ranges from $112,900 to $151,000 annually, commensurate with experience and qualifications.

Schedule

This role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on-site at our manufacturing facility in Voorheesville, United States (US).