Aftercare and Communications Coordinator

Who is LifeShare Network?

LifeShare Network exists to save lives and inspire hope – and is the vital link between organ donors and transplant recipients. Through innovation, collaboration, and operational excellence, we help maximize every donation opportunity and provide hope to thousands of patients awaiting transplantation.

Your Impact

• Provide compassionate aftercare support to donor families through phone calls, correspondence, and resource coordination.
• Carefully coordinate donor family and transplant recipient correspondence while maintaining confidentiality and timely communication.
• Manage the distribution and inventory of aftercare materials, grief resources, brochures, and promotional items.
• Maintain accurate records within a CRM Foundation database.
• Carefully coordinate and support LifeShare Network’s volunteer program, including recruiting, onboarding, training, scheduling, and ongoing engagement.
• Connect volunteers with community events, speaking opportunities, and public education initiatives.
• Aid in statewide marketing and outreach efforts, including public events, driver's education programs, and tag agency initiatives.
• Collaborate with the Communications team on special projects that support donor families and increase community awareness.

Qualifications

• We're looking for someone who combines compassion with exceptional organization and communication skills.
• Preferred qualifications include: Bachelor's degree in Communications, Administration, General Studies, or a related field, or an equivalent combination of education and experience.
• One to three years of experience in administrative support, volunteer coordination, nonprofit organizations, communications, or a related field.
• Outstanding written and verbal communication skills.
• Strong public speaking and presentation abilities.
• Exceptional organizational skills with close attention to detail.
• Ability to manage multiple priorities while consistently meeting deadlines.
• Strong interpersonal skills with the ability to build meaningful relationships.
• Professionalism, empathy, and discretion when working with sensitive information.
• Proficiency with Microsoft Office applications, including Word and Outlook.