After-Sales Service Engineer (Indonesia)

About Sungrow

Sungrow Power Supply Co., Ltd. is a global leading provider of renewable energy solutions, specializing in PV inverters, energy storage systems (ESS), wind energy converters, EV charging solutions, and digital energy technologies. With operations in over 180 countries and regions, Sungrow is committed to delivering clean power for all.

Responsibilities

• Provide on-site commissioning, troubleshooting, maintenance, and technical support for Energy Storage Systems (ESS).
• Perform preventive and corrective maintenance to ensure system reliability and customer satisfaction.
• Analyze system faults and identify root causes through remote and on-site diagnostics.
• Support commissioning, testing, FAT/SAT, and acceptance of ESS projects.
• Coordinate with customers, EPC contractors, and internal technical teams to resolve technical issues efficiently.
• Prepare technical service reports and maintenance documentation.
• Deliver technical training to customers and partners when required.
• Ensure compliance with company HSE policies and local regulations.
• Participate in emergency service support and business travel across Indonesia when necessary.

Requirements

• Bachelor's degree or above in Electrical Engineering, Power Systems, Renewable Energy, or related disciplines.
• Minimum 2-5 years of experience in after-sales service, commissioning, or maintenance of ESS, PCS, Battery Systems, PV, or power equipment.
• Solid knowledge of electrical systems, power conversion systems, battery technology, and industrial communication protocols.
• Experience with medium-voltage equipment and power system troubleshooting is preferred.
• Ability to read electrical drawings and technical documentation.
• Strong analytical and problem-solving skills.
• Good communication and customer service mindset.
• Fluent in Bahasa Indonesia and able to communicate effectively in English.
• Willingness to travel frequently across Indonesia.

Preferred Qualifications

• Experience in utility-scale ESS or renewable energy projects.
• Knowledge of SCADA, EMS, BMS, PCS, or inverter systems.
• Experience working with multinational companies is a plus.

Benefits

• Join one of the world's leading renewable energy companies.
• Work on cutting-edge energy storage projects.
• International working environment with professional development opportunities.
• Competitive salary and benefits.
• Clear career growth and technical development pathway.

Location: Jakarta, Indonesia (Business travel required)