Affiliate Retail Media Growth Manager
impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships.
About the role
Join our dynamic Retail Media Team as an Affiliate Retail Media Growth Manager, where you’ll play a pivotal role in expanding our retail media solutions and driving success for both our clients and partners. We are seeking a seasoned affiliate marketing professional to lead the internal and external education, adoption, and growth of our retail media offerings. This role is essential to the success of our retail media business, providing enterprise-level support and strategic guidance to retailers, vendor brands, and agencies. You will also collaborate closely with internal teams to relay product feedback and support ongoing enhancements.
Responsibilities
- Become a Retail Media Expert: Establish yourself as a trusted advisor on impact.com’s retail media solutions to clients, partners, and internal teams.
- Internal Education & Support: Collaborate with Client Services, Sales, and Channel Partnerships and other internal teams to confidently communicate retail media product features and benefits. Support questions and relay feedback for product improvements.
- Client Adoption & Support: Guide retailers, vendor brands, and agencies with strategic retail media recommendations to drive product adoption. Manage campaign implementation and ongoing support while nurturing strong client relationships through regular check-ins.
- Product Development Collaboration: Provide timely client feedback to Product teams. Track and manage product issues, ensuring efficient resolution and clear communication with stakeholders.
- Product Marketing Support: Partner with Product Marketing to create and maintain help center resources such as articles, videos, and guides for self-service support.
Requirements
- 5+ years of affiliate marketing experience, ideally in customer-facing roles with enterprise-level clients; affiliate agency experience is a plus.
- Extensive experience with the impact.com platform from both advertiser and Partner perspectives; experience with other affiliate networks is a plus.
- Strong communication and collaboration skills, capable of bridging technical and non-technical audiences.
- Solutions-driven mindset with a positive attitude, eagerness to learn, and growth-oriented approach.
- Ability to thrive in a fast-paced environment with excellent organizational and multitasking skills.
- Retail media and/or Seller experience is advantageous but not required.
Pay
Salary Range: $90,000.00 - $100,000.00 per year, plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant.
Benefits
- Medical, Dental, and Vision insurance.
- Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled.
- Flexible spending accounts and 401(k).
- Flexible Working: Responsible PTO policy and a flexible environment that allows you to be happy and fulfilled in both your career and personal life.
- Health and Wellness: Up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. Monthly gym reimbursement policy.
- A Stake in Our Growth: Restricted Stock Units (RSUs) with a 3-year vesting schedule, pending Board approval.
- Investing in Your Growth: Free Coursera subscription and PXA courses.
- Parental Support: 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
- Technology Financial Support: Technology stipend to help you set up your home office and a monthly allowance to cover internet expenses.