Affiliate Clinical Staff | Mobile Crisis

About the role

Since 1960, Benchmark has been connecting people and potential. We are committed to empowering those we serve to live as independently as possible, be included in their communities, and reach their full potential. This mission extends to our employees, who bring our mission to life each day. We actively strive to be a workplace that honors the unique experiences, perspectives, and strengths of our employees. We believe we are stronger, better, and more effective in our pursuits when we create space for everyone to be their authentic selves.

Responsibilities

• Work with diverse members of the community in a wide range of situations and locations.
• Respond immediately when dispatched and be alert, engaged, and empathetic to all those encountered.
• Complete crisis assessments, including CSSRS, and other clinical documentation as indicated.
• Answer 100% of crisis dispatches and respond face-to-face to all crisis calls within an average of 60 minutes for urban location or 90 minutes for rural locations.
• Assess safety of individuals and others in crisis.
• Develop crisis safety plans and assist in facilitating linkages to the appropriate level of care.
• Follow up with individual’s ongoing provider as appropriate to ensure adherence to crisis service recommendations.
• Facilitate referrals quickly to prevent escalation of crisis.
• Ensure customer service satisfaction surveys are given to individuals contacted by the MCTs.
• Complete necessary documentation to meet all regulatory requirements and facilitate reimbursement through primary funding sources.
• Provide crisis follow-up services within 72 hours of crisis disposition for individuals served, as well as any other individual for whom it is clinically appropriate.
• Comply with all standards to assure the health and safety of all individuals.

Qualifications

• Bachelor’s degree in a mental-health related field from an accredited institution
• Certification and ongoing training in crisis intervention curriculum
• Two-years-post-bachelors professional experience; or a bachelor’s degree in any field from an accredited institution plus three-years full-time equivalent professional experience in the mental health field
• Valid CPR and First Aid Certification
• Valid driver’s license and auto insurance
• Computer literacy
• Experience working with individuals with mental illness, emotional disorders, and substance-related disorders who are experiencing emotional or behavioral crisis

Benefits

EEO and Affirmative Action Employer, Veterans, Women and Individuals with Disabilities are Encouraged to Apply. Candidates selected for hire will be required to complete a background check in accordance with company policy and applicable laws.

Pay

$32.18/hr