Aesthetic Sales Associate
About the role
This is a hybrid role including in office and remote working days. Must be resident or relocatable to Austin TX area. Must be able to work one of the following shifts: 8:00am-4:30pm CT, or 8:30-5:00pmCT, 7:30-4:30pmCT or 8:00-5pmCT.
Responsibilities
- Effectively utilize competitive Inside Sales selling techniques to achieve sales objectives.
- Sales processes must be focused on market growth, product growth, and customer experience.
- Utilization of sales systems and tools to help with sales planning and impactful customer interactions.
- Pre-plan sales calls and maintain efficient time management skills to ensure optimal customer contact and highest level of customer service to accounts within a designated geography and targeted list of accounts provided by management.
- Manage multiple department priorities around sales initiatives and training activities.
- Responsible for support provided to accounts in LOA or vacant territories.
- Consistent communication with management and peers to ensure achievement of sales goals and positive customer journey experience.
- Responsible for assisting new accounts, managing existing customer accounts, managing sample allocation, placing orders, providing marketing materials, and educating accounts on products, programs, and resources.
- Also includes execution on campaigns/promotions, new product launches, training on Allergan programs.
- Responsible for supporting Inside Sales department with in-bound calls from non-target and house accounts by answering product and product-related questions, segmenting accounts based on potential sales opportunities.
- Provide technical training to the prospect/customer on application and use of the company’s products.
- Based on business needs, responsibilities may also include participating in marketing specific initiatives that are aligned to overall business unit’s key strategic priorities.
- Collaborate with Management and field counterparts - Acts as sales support for more general customer inquiries.
- Work cross functionally with field sales to drive sales objectives; cultivates client relationships; develops and shares reports on all calls and responses.
- Recognize and acknowledge department and customer issues, or problems and their potential impact on sales and development of a business relationship and/or development of an Inside Sales representative.
- Obtain information needed to accurately understand problems and needs; use this information to determine solutions and formulate new and innovative ideas; consistently solve internal and external customer problems in a manner that exceeds corporate expectations.
- Attend sales training and sales meetings as required.
- Complete administrative responsibilities such as: monthly sales report, quarterly business plan, presentations, expense reports.
Qualifications
- Bachelor's degree or commensurate experience required
- 2 years of customer service and/or sales experience preferred
- Ability to work independently, highly organized, and strong communication skills is required
- Track record of strong sales performance or outstanding customer service
Skills
- Strong communication skills
- Independent work ability
- Customer service experience
- Sales experience
Benefits
Comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k).
Pay
The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range.
Schedule
This job is eligible to participate in our short-term incentive programs.