Aerospace Application Engineer

About the role

Develops and implements a sales plan to achieve annual sales targets within a specific sales region. Partners with customers to generate new applications within the MAPAL product line, presenting and demonstrating value-added solutions.

Responsibilities

• Coordinates and interacts with the customer plant and MAPAL to troubleshoot customer challenges and optimize processes.
• Documents troubleshooting processes to build a library and training materials.
• Liaises between the engineer at the customer site, customer service, manufacturing, and engineering to address changes and optimize performance.
• Instructs and trains customers on the implementation of cutting tools supplied.
• Solves cutting tool issues on the customer's floor and reports findings, recommending changes as required.
• Accountable for all assigned product line testing, reporting, and closing out of test tool processes, coordinating with MAPAL teams including Finance.
• Recommends speeds and feeds for cycle times and tool life, ensuring manufacturability.
• Provides and shares technical documentation and data, such as approval and final drawings, tooling examples, machine data, etc.
• Resolves performance or design issues encountered on the customer site and instructs and trains as required on the utilization and application of tooling supplied.
• Maintains contact with customers and MAPAL for technical requirements and needs, utilizing engineering and past application knowledge to process applications.
• Analyzes customer requirements for producing parts, considering quality of holes or surfaces, SPC requirements, and tolerances.
• Interacts with customers to generate new applications within the MAPAL product line and suggests other products for tooling packages.
• Resolves tooling issues on the customer’s floor and reports findings, recommending changes as required.

Requirements

• Education, experience, military or training equivalent to a 2-4 year degree program in a technical discipline or Development/Pipeline program.
• 4-5 years cutting tooling application experience through hands-on learning.
• Understanding of the complete machining process by product line is preferred.
• Demonstrated experience with metal cutting principles/processes, including power, thrust, balance, microfinishes, geometries within aerospace and defense machining environments, and/or aerostructure assembly.

Qualifications

• Strong work ethic; self-motivated; independent and capable of planning, organizing, and making decisions.
• Excellent organization and time management skills.
• Strong interpersonal and communication skills, including both verbal and written, with persuasive and value-selling abilities.
• Expertise on product line details and operation, ensuring product performance, customer focus, and solutions orientation.
• Ability to travel up to 50% to perform optimization and troubleshooting within the sales region.

Skills

• Technical support for internal and external teams (technical contact to internal design department and affiliated companies).
• Manual drilling/reaming, ADU drilling/reaming, CAM Programming, 2D and 3D CAD Drafting, aerostructure design background.
• Project management professional certification, leadership skills.

Benefits

Market competitive salary, benefit eligibility and vesting starting on the first day, including medical, vision, dental, STD, LTD, 401(k), opportunities for career development, training both domestically and internationally, tuition reimbursement, and wellness programs.