Aerie - Store Team Leader (Store Manager)
About the Role
As the full-time Store Team Leader, you are the CEO of your store! You are an entrepreneurial-minded business owner who takes pride in maximizing the daily operations of your store. You are passionate about developing a strong team through effective coaching and training, you excel at making tough, strategic decisions to drive your business, you consistently deliver operational excellence, and your store always embodies AEO Brand Standards. Most importantly, you bring your REAL self to work every day.
Responsibilities
- Driving results: You're an expert at driving sales by maximizing overall store productivity and building guest loyalty through a best-in-class guest experience. You create, manage, and own your store's business plan to meet KPI goals.
- Business innovation: You own the controllable elements of your store's P&L and are skilled at analyzing reporting and daily sales trends to make real-time, innovative business decisions to achieve store financial goals.
- People leadership: You're passionate about recruiting, hiring, and retaining a high-performing team. You advocate for your team's development, encourage internal career opportunities, and maintain a succession plan. You develop store leadership through training, performance feedback, individual development plans, and annual performance reviews.
- Teamwork and culture: You champion a culture of teamwork and recognition by establishing and communicating goals, holding your team accountable to brand standards, and celebrating outstanding performance daily.
- Brand standards: You ensure your store consistently maintains AEO Brand Visual Standards by owning all visual and merchandising processes, including floorsets, merchandise adjustments, and replenishment. Your team always understands their role in keeping the store guest-ready.
- Workforce management: You maximize business efficiency by creating well-thought-out schedules based on traffic, calendars, and payroll reports. You make adjustments to meet business needs, ensuring payroll is optimized and top talent delivers an impeccable guest experience.
- Integrity: You demonstrate integrity in compensation decisions, ensure audit and shrink results meet Asset Protection Standards, follow AEO's policies and procedures, and always do the right thing.
Requirements
- You love AE and Aerie products.
- You have led functional teams in a retail management role previously.
- You excel at multi-tasking, priority-setting, and time management.
- You have experience leading and developing teams and a general understanding of employment law.
- You have a track record of effective communication and conflict management.
- You possess strong business acumen and understand how to analyze reporting to drive sales.
- You have flexible availability to work when guests shop.
Benefits
- 40% off product at both AE & Aerie year-round, plus additional seasonal discounts with new floorsets.
- Opportunities for development, skill-building, and career advancement.
- Participation in store contests for the chance to win free merchandise and exclusive prizes.
- Health care benefits (medical, vision, and dental), subject to eligibility.
- Wellness benefits.
- 401(k) retirement benefits.
- Life and disability insurance.
- Employee stock purchase program.
- Paid time off, paid sick leave, and parental leave and benefits (varies by job level, location, and employment classification).
- Holiday pay (varies by job level, location, and employment classification).
- Discretionary bonuses and other incentives at AEO's discretion.
About Us
Built on a platform of power, positivity, and no photo retouching, Aerie inspires people to love their real selves. Aerie is a fast-growing lifestyle brand offering intimates, apparel, activewear, and swim collections. With the #AerieREAL™ movement, we celebrate our community by advocating for body positivity and the empowerment of all women. As part of our Real Good promise, we create swimsuits, bras, and underwear with materials made from recycled polyester, recycled nylon fabric, or sustainably sourced cotton.