ADVOCATE/RECOVERY CARE COORDINATOR

About the role

Recovery Care Coordinators (RCCs) support programs and processes provided by the Department of Defense, Department of the Navy, Department of Veterans Affairs, and other governmental and non-governmental support agencies.

Responsibilities

• Identify and access benefit information from a variety of sources, including but not limited to Command-specific information and benefits, Veterans Administration benefits, various Wounded Warrior Programs, assistance and Family Readiness Centers, and finance.
• Access and interpret information necessary to evaluate how to best support the Recovering Service Member (RSM) and family through the entire spectrum of care management, rehabilitation, and transition services.
• Exhibit exceptional interpersonal skills, strategic problem-solving skills, and excellent written and oral communication skills focused on support requirements to evaluate and enhance the experience of the RSM and family.
• Use knowledge of military systems/protocols, specifically as they relate to recovering service members and their families, to assist those members and families.
• Perform additional tasks/assignments as required.

Requirements

• Valid Driver’s License
• United States citizen
• Ability to read, write, and communicate in English
• Interpersonal skills, negotiating skills, and oral and written communication skills
• Organizational and time management skills

Preferred Qualifications

• Bachelor’s degree in a social science or a minimum of 5 years of experience associated with helping others in military or similar work in civilian community service settings
• Bilingual ability for communicating with family members who are not proficient in English
• Military experience in the specific DoD command

Physical Requirements

• Sedentary work: Occasionally exerting up to 10 pounds of force by lifting, carrying, pushing, pulling, or otherwise moving objects.
• Work involves sitting most of the time; walking and standing are required only occasionally.

Essential Requirements

• Driving
• Sitting
• Standing
• Walking

Pay

$48.99 per hour (no overtime)