Advocacy & Activism Giving Coordinator - US

Responsibilities

• Retail Engagement & Local Grassroots Events
  • Encourage and support US retail shops with all charity pot in store inquiries, applications, and performance results.
  • Aid shops in sourcing local groups and evaluating their ethical suitability.
  • Proactively work with retail shops that have historically low engagement to increase their involvement with local product donations in Canada.
• New Giving Streams, Charity Pot, Governance & Representation
  • Review and manage all US giving proposals and prepare formal submissions for the Giving and Campaigns Circle.
  • Partner directly with internal stakeholders who suggest giving ideas to build comprehensive presentation packs, and support the co-presentation of these new ideas at executive alignment meetings.
  • Aid the wider Giving team with initial product determination, collaborating directly with inventors and innovation teams, managing global stock allocations.
  • Vet and evaluate the ethical suitability of all incoming US giving proposals, local shop events, and community groups.
• Communications, Copywriting & Storytelling
  • Champion the stories of grassroots groups internally by writing and publishing compelling content for internal employee newsletters and websites.
  • Draft clear, impactful copy for Lush.com and the global PR teams to celebrate product donations and giving milestones.
  • Provide copy and collaborate closely with the artworking team to design and deploy in-store signage for newly launched Giving products.
  • Update the We Are Lush website with current copy.
  • Build comprehensive Business Communication Packs compiled from signed-off presentations and product details, and work alongside international markets to localise these packs globally.
• Financial Tracking & Operational Administration
  • Manage the day-to-day administration of charity pot instore events, including updating records, resolving information bottlenecks, and clarifying corporate guidelines.
  • Work with financial teams to arrange payment requests, update financial tracking records, and resolve any payment issues.
  • Consistently compile and report comprehensive store event data and product donation metrics to other internal departments.
  • Maintain accurate administration (including applications, decision-making panels and reporting for Charity Pot funding), working with the finance team to ensure funds are paid.

Qualifications

• Proven experience supporting or leading community focused initiatives, volunteering schemes, or grassroots events, ideally with a background in or strong understanding of a retail environment.
• Strong copywriting and verbal communication skills. You must be comfortable writing compelling copy across a variety of platforms from internal employee newsletters to public facing websites and global PR materials.
• Highly organized and detail-oriented. Proven experience handling budget logistics, managing payment requests, resolving financial discrepancies, and keeping databases meticulously updated.
• Proven experience coordinating multi-stakeholder projects under tight deadlines. You must be comfortable working cross-departmentally, liaising directly with retail shop staff, inventors, creative/artworking teams, and global coordinators.
• Sound judgment and the ability to interpret guidelines strictly to evaluate the ethical suitability of external events, community groups, and campaign alignments.
• Sound judgment and the ability to interpret guidelines strictly to evaluate the ethical suitability of external events, community groups, and campaign alignments.
• A deep, genuine passion for environmental sustainability, human rights, and animal protection, with an enthusiasm for turning those ethics into real-world, positive community impact.
• Proven experience working across diverse, multicultural, and historically marginalized communities, ensuring a respectful and non-transactional approach to grassroots funding.
• A strong understanding of grassroots-driven initiatives and "movement-building as a theory of change," enabling a deeper analysis of a community group’s potential long-term social impact.